Breakdown Assist Reviews

4.63 Rating 893 Reviews
97% of reviewers recommend Breakdown Assist

About Breakdown Assist: Breakdown Assist is a trading style of QDOS Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. We have been trading since 2007 as an Insurance Intermediary, and started selling insurance directly to the public over the internet in February 2011.

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Phone:
0800 112 4505

Email:
enquiries@qdosinsurance.co.uk

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Own Driver
delivery methods
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
"Easy to buy this policy. Will save £££ compared with my previous one."
Helpful Report
Posted 9 hours ago
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"First class service at an excellent price. Can't wish for more."
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Posted 9 hours ago
"I have been with them for 3 years and no call out yet. However, the renewal process is simple online, and the price is good compared with others."
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Posted 9 hours ago
"Hi there came very quickly to reper my van and get me back on road"
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Posted 10 hours ago
"Great value"
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Posted 10 hours ago
"Took more than 120 minutes to reach me. The staff member was grumpy"
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Posted 10 hours ago
"Had a breakdown abroad, informed the office and ended up waiting hours for recovery, which potentially could be justified, therefore the lack of communication, not keeping me updated, going from one person to another and selection of partner bodies is definitely questionable. In short summary next time I would definitely pay more money to receive better service and not trust what's advertised on the website"
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Posted 10 hours ago
"Very fast response brilliant"
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Posted 10 hours ago
"Fortunately I have only had to use Breakdown Assist once when my vehicle was recovered some eight miles to my home. The whole process from the initial phone call to the arrival at my home was prompt and efficient."
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Posted 1 week ago
"Didn't have to use the cover but the process to get covered was good."
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Posted 1 week ago
"good"
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Posted 1 week ago
"no problems whatsoever, cheers!"
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Posted 1 week ago
"Excellent value, if you don't breakdown! On occasion Alfa alternator packed in in wilds of Northumberland, assistance was prompt and very helpful....very pleased and relieved."
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Posted 1 week ago
"It was good value for money, and useful for my short trip abroad. Thankfully I never needed it."
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Posted 1 week ago
"Very straightforward and easy to use. Oh and excellent prices."
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Posted 1 week ago
"Applying online was extremely quick and easy, and their pricing strategy is simple, straightforward and everything you need, without any unnecessary extras which you pay for but never use! Fortunately I have not yet had to use the service so unable to comment on this aspect, but if it is as good as their service so far, then i should have no problems. Finally, the price is great and very competitive - even a national breakdown service i have been with for over 10yrs could not beat the price or the cover offered."
Helpful Report
Posted 1 week ago
"My call was answered quickly. Taking details took a little longer than I have experienced with other breakdown services. Only a concern because I couldn't charge my phone until my vehicle was fixed. I was safely parked so not a priority & assistance arrived in around an hour. Repairs were carried out quickly & efficiently. I would recommend Breakdown Assist."
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Posted 1 week ago
"still waiting for paperwork to be posted to me"
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Posted 1 week ago
"Arrival within an hour and helpful service"
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Posted 1 week ago
"Arrived promptly and was very helpful."
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Posted 1 week ago
Breakdown Assist is rated 4.63 based on 893 reviews

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