“Used Boston seeds on many occasions. I use the Road side verge grass seed mainly. Boston seeds supply excellent products, and also provide prompt excellent service.
Highly recommend for both service and products.”
Hi Edward,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“Snowdrop bulbs in the green, were excellent quality. I have used Boston seed for plants and seeds before, The qualty is excellent and reliable.the plants were delivered to the wrong address due to the wrong house number being recorded on the delivery label as no 3 rather than 83. I am unsure how the label is generated Fortunately the delivery driver took aphoto which enabled me to identify the correct house and retrieve my parcel and the second parcel sent via Royal mail our postie spotted the error. so alls well.”
Hi,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Margaret,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi David,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“I’m trying to develop a really good lawn at home and have found the products and product packages from Boston seeds of great quality, helping me to achieve some strong results.”
Hi David,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“I purchased daffodil bulbs, when I went to plant them more than 50% of them were soft ( none viable) totally disgraceful. I'm astounded to be invited to review the company when I told them about the product and said that I would never use them again. They didn't reply to me. A R Clay.”
Hi Andrew,
I do sincerely apologise that you have had this issue with your order.
I’m very sorry to hear that the bulbs were mushy despite being opened promptly on arrival. I can see that you have been shopping with us since 2016, and we do appreciate your loyalty.
We take quality concerns extremely seriously, and this is certainly not the standard we expect from our stock. As these are natural products, issues can occasionally occur, but this is not something we would want our customers to experience.
Please be assured that we have looked into this, and we are going to send you some more bulbs out this autumn as discussed. We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
If you would please consider amending your review, this would be appreciated.
Hi Kevin,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi Peter,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“your service was v good , prices competative, but what let you down badly was the courier service that you use. i know with them as soon as i here they are supposed to be delivering it wont arrive and they cannot be botherd. that in turn has put me of useing Boston Seeds
Robert Nisbet”
Hi Robert,
Thank you for taking the time to leave your review. I can see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met.
We truly appreciate your patience and understanding, and we hope to provide you with a much better experience next time.
“Great service as usual .Easy to use website, I have grown Boston seeds wildflowers against another brand in the same paddock, and Boston seeds were far superior in every way”
Hi Roy,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“I'm very happy with the grass seed results, but so far no sign of any of the tulip bulbs I had from you, but maybe a bit early, my established tulip bulbs are up,”
Hi David,
Thank you for your wonderful review. I will share your feedback with the rest of our team. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi Robert,
Thank you for your review. I can see your parcel was damaged in transit with our couriers, and I can see that we have since resent another bag for you to replace the damages. Unfortunately, this was damaged with the couriers, but was quickly rectified once we were made aware.
Please do not hesitate to contact our Customer Service team directly if you have any further issues.
We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Hi John,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
