“I spoke with customer service prior to ordering the products for advice and they were helpful but didn’t really tell me anything other than what was in none and in the catalogue. The items I ordered were received within a few days and we have had good results.”
“I have bought lawn seed from Boston Seeds a few times, after a recommendation from a gardener. The seed arrives quickly, and there is a good variety to choose from. Their website is easy to follow with great advice. I've had much better germination results from their seed compared to seed bought from garden centres - is it fresher? I try to removate my small lawn every year as it gets a battering from life and dry weather, so adding some seed in Spring and again in Autumn seems a good idea .”
Hi Jo, thank you for taking the time to leave your review. I am sorry to see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries.
I’m very sorry that, on this occasion, the expected service level wasn’t met.
We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Kind regards,
Jenna
“ORDERED SOME GRASS SEED. RECEIVED SEED VERY QUICKLY. LOOK FORWARD TO SEEING THE RESULTS. WE HAVE HAD SEVERAL EMAILS SINCE GIVING ADVICE/TIPS FOR SEWING AND MAINTAINING OUR NEW LAWN THANK YOU BOSTON SEEDS”
“First class service from Boston Seeds.
The instructions that came with my seed balls were particularly helpful. Seeds are now planted and I am looking forward to seeing the results.”
“Having scarified the front and back lawns, radically I then realised I needed seed and fertilizer, quick! Boston Seeds were the business. The sack of grass seed and the fertilizer, individually packed and the applicator all in a single package, were with me in a jiffy. A brilliant, faultless service and at an affordable price. Now just waiting for the seed to sprout!”
Hi Alexander, thank you for your review.
You should find that both items are in the 1 outer bag for you. We are currently sending smaller parcels together to avoid them being split in transit. If you find that this is not the case, please contact our customer service directly, and they will be able to resolve this for you.
Kind regards,
Jenna
“Excellent service once again from Boston seeds, and very good quality grass seeds and fertiliser. I've been using them for many years, and would highly recommend them.”
