“Seeds arrived exactly on time, driver carried them around to our front door, many leave things by our gate!!
A wonderful experience dealing with Boston seeds, yet again!!”
“Fab service and delivery 5* couldn't fault will definitely order again... Waiting for this hot weather to return to normal heat before sowing the seed but fab company let us know every step of order.”
Thank you so much for your review. We appreciate your lovely feedback and we will look at this for adding to the bags on future orders.
Best wishes, Jenna
“I was pleased with the detail procvided by Boston Seeds on the types of grass seeds in the mix I wanted, for wet shady areas on clay that sometimes dry out. The delivery went as expected except that the "specify a safe place" option in the Evri delivery options was dysfunctional so the carrier had to deliver it person-to-person. I have not sown the seeds yet because our region is in a prolonged dry spell and the clay soil is cracked and hard, so I cannot comment on their success or otherwise.”
“Great service from Boston Seeds, my order arrived the next day. There was an item missing, but this was resolved quickly by the customer service team and arrived the following day.”
“Seed and fertiliser promptly delivered and (ideal conditions, granted - bought in topsoil, hot, sunny days and unlimited off-mains watering) has germinated within a week.”
Hi Graham, thank you for taking the time to leave your review. I am sorry to see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries.
I’m very sorry that, on this occasion, the expected service level wasn’t met.
I’m pleased that we were able to resolve this quickly by resending your order. We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Best wishes, Jenna
Hi Luke, thank you for taking the time to leave your review. I am sorry to see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries.
I’m very sorry that, on this occasion, the expected service level wasn’t met.
I’m pleased that we were able to resolve this quickly by refunding your delivery charges. We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Best wishes, Jenna
“Very pleasant experience from ordering the seed to it being delivered. They were very helpful when I was enquiring about AB9 seed mixes. Will be ordering again sometime. Thank you.”
