“Content with my order: delivery, packaging and product (wild garlic bulbs) all excellent.
Bulbs are growing well allready, planted in five good spots, most along a public footpath.”
Hi Alan,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
“I recently ordered "green" snowdrop bulbs which arrived promptly and well packaged. They have now been planted and are thriving. I have dealt with Boston Seeds over several years and always been happy with their service and products.”
Hi,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi Richard,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi Michaela,
Thank you for taking the time to leave your review. I can see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met.
I can see from our records that we refunded your order in full in recognition of the inconvenience caused. We truly appreciate your patience and understanding, and we hope to provide you with a much better experience next time.
Please do not hesitate to contact us directly if you have any further queries.
Hi Paul,
Thank you for your review. The bulbs we supply as 'In the green' are in the sprouting stage and lifted whilst actively growing with the roots intact. We have tried to make this clear when ordering, but we apologise that you are not happy with the product received.
These are viable bulbs that should be planted upon arrival straight into situ, with any leaf growth just above the soil. Our current stock is just coming into flower now, and I hope that yours are now beginning to flower.
I apologise that you have not had initial success, but I am confident that these will flower next year for you.
Please do not hesitate to contact us directly if you have any further queries.
“I paid 'next day delivery' postage and snowdrops came looking little wilted and dry. I phoned hoping I may get a small refund on the postage but didnt. The person I spoke to was very polite and was sure the bulbs would recover which they did. Nice large flowers which I hope will be even better nxt year.”
Hi Sally,
Thank you for your review. As your order was placed over the weekend, your order was processed on the next working day. I can see that the delivery arrived on time, but apologise that the bulbs did not arrive in the condition that you expected.
I can see you were in touch with our Customer Service team, who advised that once planted and watered, these would be ok. I am pleased to hear that the advice was correct and that your bulbs have now recovered.
We pride ourselves on maintaining high standards across all aspects of our service, and we’re very sorry that this was not your experience this time.
“Sent me an email for "In the green" bulbs which our group was really interested in. Delivery was really quick. So much so we had to change our work programme to plant them in time.”
Hi,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“An excellent well documented site, offering a good range of products. The team were helpful and very knowledgable. Delivery was fast and efficient. Will use again.”
Hi Robin,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Jane,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“Your snowdrops were recommended to me by a local gardener. We were delighted with their condition on delivery and also how quickly they settled once planted. We plan to buy more next year. Diolch yn fawr iawn.”
Hi,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi John,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“Superb service with super fast delivery. Product availability matched exactly what I needed to rescue bowling green, with low temperature germinating grass seed, essential for repairs over winter especially given the milder but very wet conditions this year.”
Hi Rod,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“Yet to put seeds down due to weather but well packaged excellent quick delivery and lots of advice and information on there website . Look forward to seeing it grow 👍👍”
Hi Christopher,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“Thanks for the safe arrival of our ‘in the green’ plants.
All looked good after their journey & looking healthy so far.
Already anticipating flowers next spring.
Many thanks, Ann”
Hi Ann,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
