Hi Neil,
Many thanks for your review. I have looked into this for you and can see that, as your order was placed after 2 pm this was processed the next working day. Unfortunately, the couriers did not deliver until the following day. Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met. Rest assured, with the flower bulbs ordered, they will be ok in the box over the weekend as they are dry bulbs. We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Hi Antony,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“Excellent, friendly service both in the office and warehouse lady. Have used Boston grass seeds before and the seed is consistently excellent abd germinates quickly. Will continue to use them and happily recommend
Them”
Hi Andrew,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi Frances,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Neil,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
“Spring Bulbs, ordered earlier arrived as decribed and are all growing well and soon about to flower. Wildflower seed has been planted in a lawn as directed (very helpful planting instructions) and various varieties already showing signs of growth. I placed planks around the edges of the lawn on sewing to enable me to mow around the edge without mowing the flowers, yet not having overhanging flowers triling onto the path or garden. I am now waiting for summer. The garden should have interest in different areas with the various plantings.”
Hi Howard,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi Jane,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi,
Thank you for taking the time to leave your review. I can see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met.
I can see from our records that we refunded your order in full in recognition of the inconvenience caused and you not receiving your order. We truly appreciate your patience and understanding, and we hope to provide you with a much better experience next time.
“Whilst ordering daffodil and tulip bulbs, a lot of the daffodil bulbs were rotten. Boston Seeds wasted no time in replacing the order in record time . I Cannot fault their service.👍”
Hi Robert,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“Excellent information and speedy response to questions prior to ordering. Support during ordering dealing with requested delivery dates dealt with efficiently and with patience.”
Hi,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
“Boston Seeds were very helpful in getting the right grass seed for my large garden lawn. I sowed in October 2025 and the lawn is greening up well (February 2026). Good communication and delivery on time.”
Hi Charlotte,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Stephen,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi Neil,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“Fantastic service. I would highly recommend using Boston Seeds. I have been working on a garden transformation project and the team have been at the end of the phone throughout providing specialist product advise. A super friendly, and knowledgable team.”
Hi Mathew,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
