Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,636 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

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“Had what I wanted in stock. Very friendly and helpful staff when making purchase.”

Helpful Report

Posted 7 years ago

“The piano came quickly, and in pristine conditions. Smooth and easy !”

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Posted 7 years ago

“The Roland FP-30 is doing really well after 3 months of daily use at uni, and I'm very pleased with the keyboard, coming from a Kawai upright piano which I had to leave at home.”

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Posted 7 years ago

“Excellent in every way- top service and great price”

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Posted 7 years ago

“Staff were fab, just so friendly and helpful and they cut me a very reasonable deal. Guitar was perfectly setup and in unbeliveable conditions considering it was pre-owned. Couldn't take it with me at the time but they delivered to London F.O.C about a week later. I always try to look into the store when in Eastbourne and would highly recommend them.”

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Posted 7 years ago

“Everything arrived perfectly!”

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Posted 7 years ago

“Traded in my 2 older Nords for a new Stage 73. Price seemed fair enough in view of saving me the hassle of selling them privately. Really fast to respond when I made the first enquiry, always helpful and polite on the phone, and happy to make the logistics of the exchange as easy as possible. A real pleasure to deal with.”

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Posted 7 years ago

“Great Service, very knowledgeable, friendly, good advice and quick delivery. Superb!”

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Posted 7 years ago

“Nice service and product. Super happy with my Kawai digital piano.”

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Posted 7 years ago

“Excellent shop gave a great part ex & picked up my old keyboard free of charge.”

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Posted 7 years ago

“The piano is an inspiration. I was born with the gift of absolute pitch and to have a piano that is always in tune is a real delight. The touch is so sensitive that my own touch on the keys has improved considerably. I record on line too - see www.musicmakers-world.com I have yet to master the CLP's recording capability but will do in due course. The wireless features are also superb. An additional USB outlet would be useful? My only criticism.”

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Posted 7 years ago

“Brilliant service, great delivery staff.”

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Posted 7 years ago

“A fantastic experience throughout. A wide choice of pianos were available and Tony recommended the excellent Kawai to us. A brilliant choice. Highly recommended.”

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Posted 7 years ago

“Great product and an amazing service. Many thanks”

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Posted 7 years ago

“Only dealt with Bonners Music the one time for a used TC RS210 cab and had no issues with anything concerned with my purchase. A well priced and packed cab for delivery, with quick delivery to the door also. Would certainly use Bonners again.”

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Posted 7 years ago

“While I have bought from Bonners in the past I used to source my Hammond products directly for Hammond UK . As they no longer supply direct I was looking for a Hammond dealer to supply my new SKx and Bonners seemed the obvious choice . I was not disappointed , Tony and Emma were both very helpful and the whole process was really stress free . Although I was intending to sell my old SK2 on Ebay , I just enquired about their PX option and was given a price that I found acceptable and all the rest was very easy too. My new SKx was delivered on the same day as my SK2 was collected - next working day . Absolutely brilliant company , thank you so much .”

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Posted 7 years ago

“Great customer service and friendly staff. Thanks very much!”

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Posted 7 years ago

“Really great service. Would highly recommend Bonners in terms of responsiveness and being proactive. Cannot speak highly enough of them (and in comparison to their competitors).”

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Posted 7 years ago

“Extremely helpful staff supporting sale and delivery. Bought the Roland GP607 Digital Grand Piano which is a great instrument. All together a very pleasant experience and a very satisfied customer.”

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Posted 7 years ago

“Great guitar Service very good Guitar arrived next day securely packed First class”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,636 reviews