Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,777 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say the staff at Bonners are always welcoming and very helpful you always get a personal service and the after care is always there”

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Posted 6 years ago

“I have had a few digital pianos from Bonners they are more interested in you getting the one you need rather than just the most expensive and the service is second to none”

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Posted 6 years ago

“From the minute we walked in the shop we had a great welcome and the lady who served us was knowledgable and helpful Booking the lessons easy and the piano teacher understanding to my being a mature student and made the lessons enjoyable”

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Posted 6 years ago

“Amazing selection. Love our piano!!”

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Posted 6 years ago

“Being unsure of which digital piano to buy, I found Bonner’s videos very useful and well presented. Very pleased to find my three of interest, the basic Roland, Yamaha and Kawai were available to try at your Reigate branch. Delivery was well organised and arrived on the arranged date. Very pleased with the purchase. Thank you to all the staff involved.”

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Posted 6 years ago

“Came when they said. Very friendly. Would definitely recommend to anyone thinking of purchasing a digital pianio. Cheaper than elsewhere but not cheap on quality or customer service. I LOVE my piano.”

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Posted 6 years ago

“I have dealt with Bonners Music for many many years and have always found them an excellent company to deal with. The staff are friendly, courteous, professional and very helpful and provide a service and knowledge of a high standard.”

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Posted 6 years ago

“Extremely pleased with the service and arrangement for delivery of my KAWAI GL30 (ATX2) Piano, the delivery and assembly was expertly carried out.This is my 4 th piano purchase from Bonners which included 2 in no Yamaha clavinovas for both my home in uk and Spain Hence my confidence in my choice of supplier. A profesional supplier that I would be pleased to recommend . Cheers Colin (Plymouth)”

Bonners Music 5 star review on 24th April 2019

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Posted 6 years ago

“very good service and the keyboard is excellent one of the best I've bought”

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Posted 6 years ago

“Excellent service. Staff were very helpful and delivery was prompt and courteous. Brilliant service. I would thoroughly recommend Bonners”

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Posted 6 years ago

“A pleasant experience all round. No pressure selling, plenty of time to try out several pianos before choosing, kept to delivery slot and unpacked and assembled instrument in my house with minimal fuss and left me playing it.”

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Posted 6 years ago

“Bonners review of the Yamaha P515 was instrumental in my purchase of this excellent digital piano.Tony's video demonstrated the pianos range and capabilities vey clearly.Purchase of theP515 was very easy using the web site and was completed very smoothly and quickly.Would recommend Bonners to any one.Very good indeed.Well done.!!!”

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Posted 6 years ago

“Great experience. Quickly arranged a part-ex and the delivery details. Good price. Very friendly staff.”

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Posted 6 years ago

“Great customer service. Thanks so much! Love the piano:)”

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Posted 6 years ago

“VERY HAPPY WITH BONNERS ALWAYS GOOD SERVICE AND GOOD PRICES. THANKS TO ALL THE STAFF”

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Posted 6 years ago

“Excellent and honest service. Very pleased with my purchase”

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Posted 6 years ago

“Excellent customer service- very helpful, knowledgeable and friendly to speak to. Would definitely recommend.”

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Posted 6 years ago

“I love Bonners. Staff are friendly, helpful and knowledgeable. Trying out the Helix was no bother at all - everything was well set up and no pressure on time. Keep up the good work!”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“My Bonners purchasing experience has been fantastic. Not only is the piano fantastic, but the pre and after sales support was fantastic. The sales representative at the Reigate store, David Burt, was very helpful right from the moment I walked in the showroom. He spent time to explain and demonstrate the various Yamaha U3 pianos on display in order to assist me in deciding which one I’d like. Superb piano, great service from Bonners. Also the delivery went very smoothly and promptly. Overall I’m a happy customer. Thanks Bonners for all your help. I do not hesitate in saying that this is the place to go for great customer service.”

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,777 reviews