Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,636 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service and very helpful and knowledgeable staff. Highly recommended.”

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Posted 7 years ago

“Always excellent. Knowledgeable and helpful staff who let you focus on trying an instrument without being pushy or intrusive.”

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Posted 7 years ago

“The shop is large and spacious with a great selection of guitars, amps, keyboards. The service is friendly and well informed. All in all great experience buying an excellent guitar.”

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Posted 7 years ago

“A great experience purchasing from Bonners. The staff were friendly, professional and very knowledgeable about the speaker cabinet I bought. More than happy to set up various combinations for me to try so I could make the right product choice.”

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Posted 7 years ago

“The staff at Bonners have been consistently helpful and patient. It's been so helpful to be able to spend time testing keyboards. Thank you !”

Bonners Music 5 star review on 7th November 2018

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Posted 7 years ago

“Delivery was prompt and in good condition, I would have liked a "heads-up" that it was coming, but fortunately I work from home.”

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Posted 7 years ago

“very helpful and good service and the product is fab”

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Posted 7 years ago

“Good afternoon Amanda just to let you know I received my Yamaha P515 home package at 1149 this morning. Thank you for your excellent customer service.The whole process could not have been any more straight forward.Even though Bonners is over two hundred miles away from me I know I made the right choice in choosing Bonners.I have been a senior customer service co ordinator for the Worlds favorite airline for thirty five years and I would have no problems recommending your business.Thank you once again.Regards Alan Bolton.”

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Posted 7 years ago

“Excellent video reviews helped inform purchase, service from Bonners was also excellent”

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Posted 7 years ago

“Enthusiastic, expert helpers who also seem to know when to leave you to have a go by yourself!”

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Posted 7 years ago

“An excellent service all round. Easy to use online ordering process and goods received within 24 hours. Well done!”

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Posted 7 years ago

“Easy to order and delivery really quick.”

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Posted 7 years ago

“The guys at Bonners are amazing. I was dealt with in a very professional and friendly way. I feel I got a good deal on my guitar, and although there was a waiting period, I was kept up to date. When my guitar arrived, I was given plenty of time to look it over. The guitar is amazing, by the way. I have been before, and im sure to go again in the future.”

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Posted 7 years ago

“I can only say good things about bonners this is the second piano I have bought from them and they do a fantastic job when it comes to allowing you to try out any piano before you buy and they only give advice when you ask and don’t stand over you.Delivery was spot on time and the men were so helpful I would not go anywhere else first class.”

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Posted 7 years ago

“excellent personal professional service”

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Posted 7 years ago

“Bonners were helpful from the first phone call. Communication was excellent. Staff are knowledgeable about the products and after sales care is second to none.”

Bonners Music 5 star review on 4th November 2018

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Posted 7 years ago

“I use Bonners as they nearly always have a reduction on price, plus the service is second to none. Ken Penfold.”

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Posted 7 years ago

“clear explanation of stock items, easy payment, fast delivery and a great piano. Thank you”

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Posted 7 years ago

“The service I received was excellent. The guitar I received is superb.”

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Posted 7 years ago

“Great customer service, good trade in price on my guitar, with a paid for courier collection and a very quick delivery of my new guitar. Perfect.”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,636 reviews