Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,636 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided by Bonners was first class. The guidance offered at the Reigate showroom was absolutely excellent. I was allowed free time to play and test run a wide range of instruments, enabling me to choose my instrument with confidence. I particularly found the part exchange facility of benefit and the delivery/installation team were brilliant. I would not hesitate to recommend Bonners to anyone.”

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Posted 7 years ago

“Good service. Helpful sales giving honest opinion on products. Delivery of purchased piano efficiently completed with friendly competent movers.”

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Posted 7 years ago

“Very helpful and knowledgeable staff in shop - allowed me to play digital piano I was interested in for a good hour. New piano was delivered exactly on time and assembled perfectly. Great part-exchange price offered on old piano too. Highly recommended.”

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Posted 7 years ago

“Quality amp that is way above my needs for an amateur guitarist and has even enabled me to get out and do some busking :) . Will be back purchasing some more items in the near future”

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Posted 7 years ago

“Very responsive and efficient service. No hesitation in recommending.”

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Posted 7 years ago

“Perfect in every way from order to delivery thanks again. Andy”

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Posted 7 years ago

“Could not be bettered.”

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Posted 7 years ago

“Always very friendly and knowledgeable.”

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Posted 7 years ago

“Excellent i love my Casio”

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Posted 7 years ago

“Excellent service very helpful and knowledgeable on all aspects of music.”

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Posted 7 years ago

“I was considering buying a piano and spoke to a very helpful and knowledgeable lady who guided me though the purchase.”

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Posted 7 years ago

“Bonners Music always helpful professional helping you purchase the correct instrument for your personal or professional situation. Great team well versed in instrument technology. Have purchased many keyboards latest the Roland VR 730 the best in all occasions on stage, thank you Bonners. D Hunter-Hamblett”

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Posted 7 years ago

“EXCELLENT SERVICE, SUPPORT AND ADVICE RE THE RIGHT INSTRUMENT TO PURCHASE”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Piano delivered and installed on the requested date. Works very well. No problems - except with the person playing it.”

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Posted 7 years ago

“Very happy with Yamaha p95 piano, it’s encouraging me to improve my playing skills and the weighted keys enhance the experience. Paul”

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Posted 7 years ago

“We needed to upgrade the keyboard my son was using for his piano practice. Bonners recommended the Kawai KDP110 Digital Piano Package Incl Stool & Headphones which is absolutely amazing. Not much more than paying for a keyboard with a stand but 100% better in terms of sound, looks and playing ability. Chuffed with this Kawai piano as was our son's Piano teacher who was really impressed with the sound from the piano. Bonners provide a fantastic service.”

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Posted 7 years ago

“Excellent advice, service and delivery arrangements. Extremely pleased with my purchase.”

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Posted 7 years ago

“The staff were very helpful and well mannered.”

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Posted 7 years ago

“The entire experience at Bonners was first rate. As someone with only limited playing ability but a strong desire to learn, the help from Emma at the Eastobourne store was invaluable, leading to the purchase of a Casio GP500 with which I am immensely pleased with. Ample opertunity was afforded to look at and play the vast range of Pianos avaliable, and impartial advice was always on hand with no pressure. The delivery service was also excellent, with the Piano installed and operational within 30 minutes and the delivery staff very helpful and efficient.”

Helpful Report

Posted 7 years ago

Bonners Music is rated 4.9 based on 4,636 reviews