Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,777 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whole experience excellent. CA48 lovely piano. Had very good advice. Good price, delivery and assembly by two nice guys. Would thoroughly recommend.”

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Posted 6 years ago

“Excellent , friendly and helpful staff . Bought a keyboard with Tom who was really helpful . I will be back once i get to grips with my new purchase . Thanks”

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Posted 6 years ago

“I contacted Tony about a piano and he helped choose the right one for me. Really happy with the service, would definitely recommend them!”

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Posted 6 years ago

“Service was excellent; no complaints at all. Very happy with the whole experience, and the piano.”

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Posted 6 years ago

“Yes Bonners were excellent delivering and setting up our new claranova 645. It is a fantastic instrument that is being enjoyed by all.”

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Posted 6 years ago

“The customer service I've received from Bonners has been fantastic every step of the way.”

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Posted 6 years ago

“The staff at Bonners were knowledgeable, polite, friendly and helpful. They listened to what my piano requirements were and recommended accordingly - and their showroom had a large selection to choose from. They were also very prompt at responding to a few later queries I had. I am very happy with my piano and would recommend Bonners to anyone looking for a piano.”

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Posted 6 years ago

“Excellent knowledgeable service”

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Posted 6 years ago

“Following my research on Yamaha Avant Grand N1 via the pianist 'Artur Pizarro' who rates this instrument as being the next best to a grand piano--I decided to buy one. I had very useful and helpful discussions with the staff at Bonners Music in order to be sure this transition from my Grand PIano, for which I do not have any room in my new house ,would be acceptable. It was a rather scary move from Acoustic to Digital but really I should not have been over worried. Its not my Grand Piano but it is MY PIANO NOW and I am pleased with it. B48022273”

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Posted 6 years ago

“The whole process was very quick and went really well. Super happy with my new Novus NV10!”

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Posted 6 years ago

“Good website, clear honest reviews and YouTube presence really helped me with my decision, I am really enjoying using my Yamaha dgx660. Good price from Bonners and delivery on time. Would happily order again”

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Posted 6 years ago

“I ordered a kawai ca78 digital piano. The customer experience was fantastic - great communication and helpful advice. Would highly recommend”

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Posted 6 years ago

“very good sevice all round”

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Posted 6 years ago

“Helpful on the phone when initially ordering, and equally helpful and soft arranging a replacement for the stool when needed.”

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Posted 6 years ago

“Excellent service from very pleasant and helpful Staff.”

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Posted 6 years ago

“Fast delivery, good price and lovely and friendlies staff”

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Posted 6 years ago

“Lovely sound, durable construction and offers main of the technical features one would ever need. Recommending it without any hesitation.”

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Posted 6 years ago

“Excellent service and excellent product. I would recommend Bonners as they have the necessary expertise. Will be doing business in the future with them.”

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Posted 6 years ago

“I came to the shop to get some amplification gear, about which I know nothing. The staff were extremely helpful and tailored my needs according to my budget. I also had my guitar cleaned up and restrung as well as having a new pick up fitted. Excellent.”

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Posted 6 years ago

“I bought an Ibanez Jem Jr from Bonners Music in January. An utterly brilliant guitar for the money and as always fast and professional service from Bonners. The guitar came double boxed so was well protected and courier delivery was two days. Thanks guys!”

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,777 reviews