Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,635 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

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“Good service and price.”

Helpful Report

Posted 7 years ago

“We recently purchased two 'Used' Roland keyboards from Bonners Music ...both in great condition and 'as described' on their website. Many thanks to Emma and Tom for their kind assistance with the deals.....Bonners Music at it's best!! If you are considering purchasing a keyboard in the future I would recommend checking out YouTube for Bonners in depth videos presented by Tony White...very informative and totally unbiased. Kindest regards Dave C.”

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Posted 7 years ago

“I had two separate quality issues with the new Kawai CA78 that I purchased. Bonners staff were able to quickly address and rectify these problems.”

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Posted 7 years ago

“Extremely helpful and efficient service”

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Posted 7 years ago

“Great shop to deal with, staff are helpful, friendly and knowledgeable”

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Posted 7 years ago

“Very good service. Helpful staff. Particularly like the part exchange service which saves one the hassle of selling privately. My particular problem with a midi keyboard and a backing module took a while to sort out but was eventually sorted. Would recommend.”

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Posted 7 years ago

“Shopping at Bonners is a pleasure. The staff are very knowledgeable and are very helpful. The guitar I wanted was out of stock but Bonners ordered one for me and it arrived when they said it would. When I collected the guitar it had been set up perfectly and the overall shopping experience was very good.”

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Posted 7 years ago

“I found the service most helpful and curtious and would like to thank all the staff At Bonners Music for their kind attention.”

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Posted 7 years ago

“Website easy to deal with. Excellent and friendly delivery and assembly.”

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Posted 7 years ago

“Excellent, helpful service.”

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Posted 7 years ago

“Thanks, very pleased with Roland BK7m - amazing range of Styles and Sounds.”

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Posted 7 years ago

“Spot on service. many thanks.”

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Posted 7 years ago

“The guitar arrived promptly and plays very well . It was described accurately and I am very pleased with my purchase”

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Posted 7 years ago

“Very friendly staff, helpful and polite. Would always recommend to people. Haswell”

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Posted 7 years ago

“Outstanding advice and personal service start to finish, have recommended Bonners to others looking to buy a digital piano.”

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Posted 7 years ago

“Great expertise and advice, good price and speedy delivery”

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Posted 7 years ago

“Excellent service, unfortunately the delivery from dpd went wrong but a phone call to bonners enabled a resolution. Would certainly use bonners again.”

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Posted 7 years ago

“Very helpful and knowledgeable staff, helped inform my purchase and made it easy and enjoyable”

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Posted 7 years ago

“A very good, efficient service. Thank you”

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Posted 7 years ago

“Had what I wanted in stock. Very friendly and helpful staff when making purchase.”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,635 reviews