Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,636 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Transaction nr: R9032150. I bought a guitar at Bonners Eastbourne (Yamaha FS-TA TransAcoustic). There's plenty of space to try out the instrument before deciding whether to buy. The staff were attentive but not pushy. Overall I was very happy with the service I received and with the guitar.”

Helpful Report

Posted 7 years ago

“Easy to assemble. Good Value for money. Delivered as scheduled. My daughter likes it.”

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Posted 7 years ago

“From demo and discussion in Reigate to delivery in Wales a very professional customer oriented business.”

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Posted 7 years ago

“everything was fantastic, really appreciated the time they spent with me”

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Posted 7 years ago

“Excellent service. Ordered digital piano one day and it was delivered the following day. Everyone was very polite and friendly.”

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Posted 7 years ago

“Incredibly helpful and friendly staff. Knows about music and gave me a fantastic instrument.”

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Posted 7 years ago

“Very helpful shop staff : demonstrated the pianos that I was interested in, so I felt confident to make a decision on the day. The delivery was efficient and on time. I am pleased with my purchase and would recommend Bonner Music.”

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Posted 7 years ago

“It's always a pleasure to shop at Bonners. The staff are approachable, friendly, knowledgeable and keen to help. The choice of stock is extensive. Highly recommend.”

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Posted 7 years ago

“Excellent service from beginning to end. Thank you”

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Posted 7 years ago

“Lovely instrument, great price, excellent service, and an outstanding delivery!”

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Posted 7 years ago

“Always superb service from Bonners as well as a great deal and good price. I always shop here when in Eastbourne. This time, a great Line 6 HX multi Effects. An utterly brilliant and easy to use, lightweight and compact unit that really delivers the goods and a "game changer" for old Giggers like me ! As usual top quality in store assistance. Thanks and see you next time Folks.”

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Posted 7 years ago

“great pedal from bonners music its a great shop good staff always helpful would buy again.”

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Posted 7 years ago

“We were purchasing a new piano for our church, and the staff were excellent in pointing us towards the models that were 'man enough' for the job. Once done, they left us to our own devices to play whatever instrument we wanted, to discuss the height of the book stand, the position of the volume control, the pedals and try out the sounds. We can't thank you enough and we have had no problems with the piano.”

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Posted 7 years ago

“Helpful, friendly and efficient staff service. Excellent customer care, good information and excellent product provided.”

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Posted 7 years ago

“Excellent service. Sales team very helpful and the guys who came to set up my Clavinova very helpful and friendly. Can't fault Bonners”

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Posted 7 years ago

“Very good staff. Nice and friendly and polite, thankyou.”

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Posted 7 years ago

“Another satisfied customer”

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Posted 7 years ago

“Great service and traded in old keyboard which reduced price further. Good value and communication. Ver helpful”

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Posted 7 years ago

“Fantastic customer service and quality products. Thank you”

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Posted 7 years ago

“Extremely helpful, knowledgeable and friendly staff - a real pleasure to deal with, thank you.”

Helpful Report

Posted 7 years ago

Bonners Music is rated 4.9 based on 4,636 reviews