Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,903 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful piano and tone. Delivery disappointing due to courier damage but customer service were very helpful. Speedy service for a replacement stand as original was damaged. Thank you Emma! And Amanda for all your help 😊 Just awaiting cover that was out of stock at the time”

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Posted 1 year ago

“Straight forward speedy delivery of my keyboard. Very pleased.”

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Posted 1 year ago

“Absolutely excellent service. Package arrived really quickly and really well wrapped. I couldn’t have asked for more. Highly recommend.”

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Posted 1 year ago

“Going to the Bonners store in Reigate was a regular feature in our Saturday for a little while there, whilst deciding on a digital piano. Staff were always welcoming and if needed more than happy to help and share advice, demo the instruments or just let us get to know them by ourselves. Got my Christmas present sorted in the end and had a couple of very helpful chaps from Eastbourne deliver within a few days. Thanks again for all your help! - Best wishes, Katharina”

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Posted 1 year ago

“Many thanks!!! All was amazing))”

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Posted 1 year ago

“I purchase a digital Casio ap750 piano from Bonners Music online store. Their pricing was competitive with all other retailers. They were quick to dispatch my order and emailed to say who would be delivering my order promptly. The piano arrived and was set up exactly as requested and is perfect for my needs. I’m sure if I lived closer to the store I would find the in store staff just as good too. Fantastic service and highly recommended”

Bonners Music 5 star review on 23rd January 2025

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Posted 1 year ago

“My Item was as described online it was well set up before it was shipped I spoke to Dave prior to my purchase he couldn’t have been more helpful my guitar was shipped the next day and was well packed I would not hesitate to use Bonners again brilliant service !”

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Posted 1 year ago

“Very good service and support team”

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Posted 1 year ago

“Very quick delivery, thanks!”

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Posted 1 year ago

“Good communication. Good delivery service. Love my new piano.”

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Posted 1 year ago

“Purchased a Kawai ES920. Staff very responsive with lots of helpful advices to enquiries. The keyboard arrived quickly and was in perfect condition.”

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Posted 1 year ago

“Excellent customer service and friendly good communication after purchase re delivery. Speedy delivery of item ordered and love my piano is brilliant quality, highly recommend.”

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Posted 1 year ago

“Milton Keynes showroom has a great range of pianos from all the main manufacturers. The staff there were knowledgable and helpful, without being at all pushy. This helped me try various pianos without pressure, and to compare the feel and sound. The purchasing experience (undertaken later on-line) was straightforward. The delivery experience was unnecessarily clunky. I bought a package (piano, stool and headphones) but they were delivered by 2 different courier operations on different days. It was not clear what was arriving when. All sorted in the end, but a bit of a "heart in the mouth" moment when I thought something had been delivered into an un-locked porch when I wasn't at home.”

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Posted 1 year ago

“Quick delivery and no problems with the delivered piano”

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Posted 1 year ago

“Bonner's were very efficient in fulfilling my order. The delivery was very carefully and professionally done to my specifications. I would recommend Bonner's to anyone looking for a keyboard instrument.”

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Posted 1 year ago

“My experience with Bonners Music was excellent. The piano is exactly what I was looking for, and the delivery people were fantastic: very efficient, knowledgeable and helpful.”

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Posted 1 year ago

“Quick turn around from order to delivery.”

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Posted 1 year ago

“Amazing service from start to finish. Delivery came as and when expected. Product exactly as expected too. Thank you Bonners.”

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Posted 1 year ago

“Very happy with my purchase. Fast delivery and the best price I could find.”

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Posted 1 year ago

“Very clear web site enabled me to assess the best keyboard for my use From there purchase was easy to make, delivery and packaging couldn’t be bettered, and all documents very easy to understand. Thank you Bonners.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,903 reviews