Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,640 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service from start to finish. Delivery staff were friendly and efficient. Highly recommended!”

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Posted 1 year ago

“Bought my first piano from Bonners and so glad that I chose them. From ordering to delivery they were faultless. After sales service has also been exceptional.”

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Posted 1 year ago

“The service provided by Bonners Music is Exellent, no problems at all. I find the product review video's done by Tony White a real big help .”

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Posted 1 year ago

“3 sets of guitar strings arrived in very good time - excelent service, will definately use again - thanks!”

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Posted 1 year ago

“Excellent service. Love my piano. Delivered as instructed to an upstairs room. Worth the extra charges as they were very efficient. Would highly recommend Bonners Music for their service.”

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Posted 1 year ago

“Excellent service and quick delivery of the product. The 10 months interest free option to buy is a plus for me. Thanks”

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Posted 1 year ago

“Ordered a new Korg Keyboard from Bonners. Customer service was fantastic any queries i had regarding my purchase.”

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Posted 1 year ago

“Received headphones very quickly. Excellent service.”

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Posted 1 year ago

“Bonners were helpful, both on the telephone and online.”

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Posted 1 year ago

“Great service 👍”

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Posted 1 year ago

“Great company to deal with would use again”

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Posted 1 year ago

“Excellent service quick delivery 👍”

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Posted 1 year ago

“Great service, dispath and delivery right on time and the item was delivered and is exactly as described.”

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Posted 1 year ago

“Great range of music gear and accessories. Delivered quickly, all good.”

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Posted 1 year ago

“Great service, ordering online was simple and fast delivery. Even gave me a price match refund after I purchased the piano after a price matching from a different website.”

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Posted 1 year ago

“Just the piano stool I’ve been looking for and arrived super fast. Thanks.”

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Posted 1 year ago

“Item was in back order, I was kept informed and my queries were answered promptly. Super friendly and heplful throughout”

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Posted 1 year ago

“Great service and my Genos was delivered safe and sound as quoted. Jim”

Bonners Music 5 star review on 20th June 2024

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Posted 1 year ago

“Perfect customer service 10/10 thank you”

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Posted 1 year ago

“I pre-ordered a Roland digital piano package, which had a long lead time. Responses to my enquiries were answered promptly and courteously, and when the order was in I was given detailed delivery information before despatch. In a rural area deliveries can be troublesome but I had every confidence and the delivery was made as expected, with a friendly helpful driver. No hesitation in recommending Bonners!”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,640 reviews