Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,350 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery time, got a great price on a lefty Epi, and when I asked if a sale code could be applied to my order retroactively they instantly did it. Guitars set up great as well. I'll be buying from Bonners again.”

Helpful Report

Posted 1 year ago

“Very happy with service would recomend them”

Helpful Report

Posted 1 year ago

“Extremely happy with my purchase from Bonners, very efficient and friendly in my dealings with them and prompt delivery, would be happy to recommend Bonners to anyone.”

Helpful Report

Posted 1 year ago

“Brought the Yamaha P145 absolutely amazing quality that you would expect from Yamaha and amazing quick delivery times. Thank you Bonners Music.”

Bonners Music 5 star review on 4th January 2024

Helpful Report

Posted 1 year ago

“Great service and great guitar!”

Helpful Report

Posted 1 year ago

“Polite and professional, prompt delivery, but no part exchange allowed on a quite expensive keyboard.”

Helpful Report

Posted 1 year ago

“Fast delivery, good communication, beautiful product”

Helpful Report

Posted 1 year ago

“Beautiful product, faultless service both in the showroom and the very helpful delivery guys.”

Helpful Report

Posted 1 year ago

“Excellent customer and delivery/installation service. Highly recommended, this is now the second time I have had them deliver a new piano, previously in May 2020 and recently in December 2023. Can't fault their helpfulness and friendliness. Many Thanks.”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“Very Helpful with the purchases and easy to get through to customer care .”

Helpful Report

Posted 1 year ago

“Very prompt reply and delivery. Kept informed throughout the buying experience. Item was packaged well and delivered when expected.”

Helpful Report

Posted 1 year ago

“Excellent all round. Were able to deliver in short timescale. Professional, knowledgeable, helpful & friendly. Would recommend.”

Helpful Report

Posted 1 year ago

“Fantastic content on their website which helped us choose the right piano for us. The price is competitive and the delivery service was first rate. Well done Bonners!”

Helpful Report

Posted 1 year ago

“Very helpful and efficient”

Helpful Report

Posted 1 year ago

“Absolutely fantastic . Such a quick and efficient service . Thanks so much . Thrilled with the keyboard and your communication and quick delivery . Superb”

Helpful Report

Posted 1 year ago

“Excellent service from Bonners. Spoilt by the fact they used Royal Mail first class delivery which took ten days to arrive even though my order was despatched the day after I ordered it.”

Helpful Report

Posted 1 year ago

“Really good service - helped with advice when needed and free next day delivery with time slot provided. Would definitely recommend.”

Helpful Report

Posted 1 year ago

“arrived very soon after purchase. thank you!”

Helpful Report

Posted 1 year ago

“Customer service is a 5 Star. Very lovely and helpful people to talk to (Amanda, Tom and Vicki). They price matched and gave me a very good price for the piano. Delivery was good and on time. I will definitely come back for any future musical needs/ purchases. Thank you for making this transaction go so smoothly.”

Helpful Report

Posted 1 year ago

Bonners Music is rated 4.9 based on 4,350 reviews