Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,768 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Quick delivery. Nice guitar 🎸 Great price. Thanks”

Helpful Report

Posted 1 year ago

“Great to be able to phone up and speak to someone knowledgeable about the different piano options I was looking at”

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Posted 1 year ago

“The delivery was fast and safe. Product is as described.”

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Posted 1 year ago

“Very pleased with the piano and the service that was provided. Thank you.”

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Posted 1 year ago

“I must say, that we have had a very good experience with everybody we have dealt with at Bonners – I wanted to say thankyou, as unfortunately, I usually find myself having to write to most companies to moan about something these days! – Well done! Tony”

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Posted 1 year ago

“I desperately wanted to buy a digital piano but, owing to the fact that I was unable to get to a shop to try them out, I had to do my homework online. I loved the Bonners site and duly made my choice from there. I then rang to ask someone to talk me through my purchase, and was given some helpful advice by David Burt. My piano was delivered and assembled in an upstairs room by Chris and Tómaš, who were brilliant. They were friendly and efficient (and had a great sense of humour to boot!). I can’t recommend Bonners highly enough, the service was amazing. Oh, and the piano is fantastic too!”

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Posted 1 year ago

“I cannot thank the staff of Bonners enough for the excellent service they provided over my recent purchase. From my initial phone call to Dan for details to the update from Jacqui and delivery from Peter they went above and beyond including making a 650 mile round trip to deliver the goods. As a music teacher for thirty four years I have never dealt with a company as professional and caring as Bonners. Ten out of ten and one for neatness! Thank you so much.”

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Posted 1 year ago

“Excellent service. I bought a guitar and it was delivered within 24 hours. Great price too. Friendly staff Looking forward to future purchases.”

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Posted 1 year ago

“My experience purchasing the Boss FZ-1W with Bonners Music has been nothing short of exceptional! Jackie attended to all my concerns prior and post purchase, ensuring that the product was delivered on time to my location during my short stay in London. The pedal worked flawlessly and as I anticipated it. It went straight into my pedalboard! 5/5 would purchase again with Bonners Music!”

Bonners Music 5 star review on 23rd September 2024

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Posted 1 year ago

“Great price and fast delivery!”

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Posted 1 year ago

“Very helpful very quick on delivery set up is good the package was excellent very happy with guitar thank you”

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Posted 1 year ago

“Bonners are excellent to deal with, they are professional and efficient and do exactly what they say they will do. Highly recommended and thank-you.”

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Posted 1 year ago

“Super service from Tom who got back to my price match request very quickly! Shipping was very fast (”

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Posted 1 year ago

“First time using Bonners Music and will definately be using them again in the future. Very helpful and quick to reply to queries and super fast delivery ( 2 days in my case). Would definately recommend giving them a go for your music gear.”

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Posted 1 year ago

“Very pleased with the service. The guitar arrived quickly and was packed well. No issues whatsoever.”

Bonners Music 5 star review on 18th September 2024

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Posted 1 year ago

“order process was really simple, piano arrived promtly and is very good”

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Posted 1 year ago

“Very happy with my recent purchase of the Epiphone 1958 Explorer. Lovely guitar in excellent condition and a great service from Bonners.”

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Posted 1 year ago

“Excellent service and prompt delivery”

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Posted 1 year ago

“An excellent company to deal with. Professional and efficient whilst being helpful and friendly. Went the extra mile when I thought (wrongly) that I had a fault. Second to none for Hammond gear!”

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Posted 1 year ago

“Hand delivered, fantastic prices. It was a joy ordering my new guitar from Bonners”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,768 reviews