Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,772 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been considering the purchase of a Korg workstation for some time. Whilst searching on Google, Bonners were advertising the Korg Krome EX73 at a very competitive price. Purchased straight away and was delivered in a couple of days. Good communication from them when keyboard was despatched and their courier confirmed when the order would be delivered, although they were 2 hours later than stated.”

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Posted 1 year ago

“Very fast service, very happy and would use again”

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Posted 1 year ago

“Received a comprehensive e-mail after asking about speakers and what was compatible with my keyboard. Very pleased with the one I ordered after the e-mail. Would certainly use Bonners again.”

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Posted 1 year ago

“I was looking for a small keyboard to travel with. So Bonners Music price matched my new purchase and also part exchanged my Roland digital piano. Contacted me a few days later to collect the new keyboard from the MK showroom and all went well and efficient. Even found me a ex-demo stand, which fits the keyboard perfectly! I would happily recommend them and thanks again to the helpful staff.”

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Posted 1 year ago

“My order didn't go quite as Bonners or I would have hoped but, cliche though it may be, you only find out what a company is like when things go wrong. And Bonners handled things well. I had ordered an expensive item, which had a minor blemish. Had it been a cheap item I would probably have overlooked it, but this was thousands of pounds rather than hundreds. Bonners remained polite and professional and sorted everything out to our mutual satisfaction. It would give me the confidence to deal with them again.”

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Posted 1 year ago

“Excellent customer service and speedy delivery.”

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Posted 1 year ago

“Swift delivery- thanks”

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Posted 1 year ago

“I recently purchased a set of Rotosound bass strings on line. The process and service were flawless. The price was the best I could find anywhere, online or in the real world. Gratefully received Many thanks Order ref 2238339/01”

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Posted 1 year ago

“Excellent service, particular shout out to Vicki Wagstaff who was really helpful sorting out the delivery problems that were the fault of the delivery company, not Bonners.”

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Posted 1 year ago

“Very satisfied with the whole process.”

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Posted 1 year ago

“Excellent communication and service from order to delivery. I wasn’t able to attend the showroom but I dealt with two team members who were very helpful and the piano review videos are detailed and informative which helped me to make my purchasing decision. We are very happy with our new piano. Thank you, Bonners team.”

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Posted 1 year ago

“My item was competatively priced and arrived very quickly”

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Posted 1 year ago

“Excellent speedy and competitively priced service l.”

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Posted 1 year ago

“Good price for a Roland piano package which had to be spread over 2 deliveries. Bonners kept me fully informed throughout and it makes a nice change to meet some cheery delivery drivers! Well done.”

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Posted 1 year ago

“Wonderful customer service. Everyone from sales to delivery has been helpful, kind and polite. Email responses were immediate and delivery info accurate and well informed. Thank you”

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Posted 1 year ago

“Speedy delivery and very well wrapped to keep safe.”

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Posted 1 year ago

“Received my Roland FP90X from Bonners Music last week and I'm absolutely delighted with it. First class professionalism from this company from beginning to end. What more can I say....Xmas come early!”

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Posted 1 year ago

“There was a very short delivery time, the staff via email were helpful with requests and the delivery people were very nice with a bulky digital piano - they also liked to say hello to my dog!”

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Posted 1 year ago

“All went according to plan, were helpful when one item was out of stock.”

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Posted 1 year ago

“I FOUND BONNERS MUSIC TO BE VERY HELPFULL WITH ALL MY QUESTIONS OVER THE TELEPHONE AND THE PIANO I HAD ORDERED FOR MY DAUGHTER ARRIVED WITHIN A FEW DAYS AND WELL PACKAGED. EXCELLENT SERVICE ALL ROUND”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,772 reviews