Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,905 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,905 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was out of stock when ordered but Bonners kept me well informed regarding delivery date.”

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Posted 1 year ago

“Very impressed. Nice item, good price and fast delivery. 100% recommended!”

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Posted 1 year ago

“I found the guitar I was looking for at a very good price and the delivery service was excellent.”

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Posted 1 year ago

“Very informative team, efficient and reliable experience. Would definitely recommend to my friends. Thanks for a service.”

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Posted 1 year ago

“Very fast turnaround on mail order”

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Posted 1 year ago

“Shame that their don't offer free return services, even for expansive good's they charge minimum £45”

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Posted 1 year ago

“informed and delivered on time”

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Posted 1 year ago

“Great guitar, as described, well priced, properly serviced & set up with new strings. Very well packed & delivered quickly. Absolutely top notch.”

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Posted 1 year ago

“Great service-quick response to emails and great delivery team”

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Posted 1 year ago

“Ordered 2 sets of Gibson guitar strings , only received 1 . Called shop 9 days ago still waiting for other set !”

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Posted 1 year ago

“Great service. Well packed and delivered!”

Bonners Music 5 star review on 4th February 2025

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Posted 1 year ago

“A prompt and efficient service. My accessory arrived intact.”

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Posted 1 year ago

“Good prices, quick delivery - goods arrived safely. Really pleased with bass case.”

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Posted 1 year ago

“Fast delivery and amazing customer service when needed support with assembly of my piano.”

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Posted 1 year ago

“While you were fairly efficient was not overly happy with the set up! Especially when I have too replace atop E strings within minutes of using it because it was cut so short it kept pulling out the machine head! Apart from that very satisfied!”

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Posted 1 year ago

“Excellent service and super fast delivery. Perfect.”

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Posted 1 year ago

“Good purchasing experience. After viewing several suppliers on line I decided to visit Bonners at the Milton Keynes showroom. They had a good range of piano models on display and to try. The staff were very helpful in explaining and demonstrating differences; even moving a used model of the type I was interested in from the storeroom to the showroom for me to try. No pressure, just good helpful advice. I subsequently contacted Bonners on the 'phone to discuss my requirements together with some accessories all of which was handled professionally, politely and efficiently. Prices were competitive and the online online order process straightforward. Delivery was swift by a polite and careful delivey crew with good comms throughout the whole process. The whole experience was enjoyable with a good service from start to finish. Many Thanks.”

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Posted 1 year ago

“Toby was very helpful, he listened and understood our requirements. He answered our questions and left us to make our own decision on which digital piano to buy. No high pressure selling. Very pleased.”

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Posted 1 year ago

“Brilliant. I realised after ordering that I’d not arranged the correct delivery date. I emailed them straight away ( Sunday evening ) and they got back to me first thing MondayI h ad a date that suited me. The item was delivered as promised. Well packed and a lovely guitar. Completely made up either the service. Thank you.”

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Posted 1 year ago

“Really good service. Quick response and speedy delivery! Thank you so much!”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,905 reviews