Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,775 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with my purchase and the communication with Boner, however, the guitar wasn’t setup as I’d requested it to be.”

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Posted 3 years ago

“haven't handed over the merch to my son for chrstmas yet, but got good advice from the store and the communication since the purchase has been excellent. would recommend”

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Posted 3 years ago

“Fantastic, helpful, and efficient service. Wouldn't hesitate to use again. Thank you!”

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Posted 3 years ago

“Bought this much sought after guitar for my daughters Christmas. Bonners emailed once online order received and explained how the purchase would be handled from going through their shop for various checks etc. Then they would not send it out over a weekend as the guitar would potentially lie in a delivery warehouse for 3 days. Not good for guitars. Sent out Monday, received Wednesday. What a refreshing experience from real people with a real passion for what they do. This experience can only be given from real people, not hiding behind Web only sales. Thank you.”

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Posted 3 years ago

“Having watched Bonners excellent videos on the keyboard I was interested in, I placed an order with them. I first contacted customer services with a query and the response was quick and helpful. Delivery was smooth and the two other items which are out of stock, I'm sure will arrive later on with no problem. I know I can contact Bonners if I have any issues. Highly recommended.”

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Posted 3 years ago

“Efficient service. Good product”

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Posted 3 years ago

“Fantastic service and everything arrived perfectly.”

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Posted 3 years ago

“I found the staff to be very helpful and friendly”

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Posted 3 years ago

“The staff were helpful and efficient in enabling me to purchase my digital piano. The delivery service was punctual and the operatives friendly and capable”

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Posted 3 years ago

“Very friendly staff, ordering process simple, delivery staff very helpful. All round good experience.”

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Posted 3 years ago

“Fast delivery. Great service when I asked to alter the delivery address. Good value too.”

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Posted 3 years ago

“I bought a second-hand Korg Grandstage 73 from Bonners without visiting the store to view it. It has a 1-year warranty. I have purchased from Bonners before, so I was confident that it would be in good condition, and that I would be well looked after in the event of any problems. It arrived promptly, and it's in perfect condition. :)”

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Posted 3 years ago

“Great price great service fast delivery perfect”

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Posted 3 years ago

“I contacted Bonhurst to talk about keyboards and spoke to an expert who explained the types of keyboards they heard. This was very helpful for the purchase that made the delivery was made on time and with great ease. Thank you”

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Posted 3 years ago

“The Service was first rate my only complaint is a spring on the keyboard stand came off on dropped in to the stand leg so I am unable to retrieve it Best regards Mark Ferris”

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Posted 3 years ago

“Bonners provided a great service from purchase to delivery - spot on...”

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Posted 3 years ago

“Bought a Yamaha piano. Pirce was very good and the cheapest in the market t the time.”

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Posted 3 years ago

“Trustworthy company which sent my ordered piano without delay and the experience was hassle-free. Love the colour I ordered.”

Bonners Music 5 star review on 6th December 2022

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Posted 3 years ago

“Excellent service and fast delivery of a Yamaha keyboard, Bonners could not have been more efficient.”

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Posted 3 years ago

“I've used Bonners before for keyboard purchases and they've always been very friendly, helpful, knowledgeable and above all efficient. I can't fault their service. No query, however small was always answered with enthusiasm. Great shop, great people!”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,775 reviews