Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,361 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service,quick delivery and really competative price.What more could one want.”

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Posted 3 years ago

“Smooth transaction, the members of staff (I believe were Tom and Myke) who I spoke to were very attentive and helped with any queries I had. very happy with my purchase. Thanks again.”

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Posted 3 years ago

“Keyboard bundle received and works well. I'm looking forward to years of learning and enjoyment. Some delay in seding the bundle out as there appeared to be some mix up at the store however not too big a deal as it was only a few days.”

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Posted 3 years ago

“Exceptional service and communication from first purchasing to delivery! Would definitely recommend and buy from again over other online music stores. Very satisfied!”

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Posted 3 years ago

“Excellent. Quick service no issues and a great price.”

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Posted 3 years ago

“Excellent quality products and service.”

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Posted 3 years ago

“Second time if bought from Bonners and both times the service and communications was just brilliant. Nice touch getting a personal email thanking me for my purchase. I have no hesitation buying again from here next time I’m in the market.”

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Posted 3 years ago

“Very friendly staff. I purchased a Roland FP90X which was delivered very promptly and in perfect condition. Very happy with the overall service.”

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Posted 3 years ago

“This was my first guitar purchase from Bonners, and everything has been excellent. I'm very pleased with my purchase and the service received, and they will be my first choice in future. Hopefully I will be buying another guitar from Bonners soon. Thank you.”

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Posted 3 years ago

“Excellent service. Thank you”

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Posted 3 years ago

“Saw an excellent review of the Yamaha DGX-670 on YouTube by Bonners. I had some queries after this and do contacted Bonners. I found the whole customer services experience very smooth and helpful, leading to the purchase of the above.”

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Posted 3 years ago

“Hammond heaven”

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Posted 3 years ago

“Awesome secondhand bargainsaved over £400 on the new price,absolute beast of a synth”

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Posted 3 years ago

“Best specialist musical instrument shop!”

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Posted 3 years ago

“I have been a customer of Bonners for many years & I keep going back because their service is always excellent. Very helpful knowledgeable staff. Always a great atmosphere. The new store is amazing. Di M.”

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Posted 3 years ago

“The staff were very helpful and friendly. My piano is beautiful and sounds stunning!”

Bonners Music 5 star review on 10th February 2022

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Posted 3 years ago

“Good, friendly service with excellent communication”

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Posted 3 years ago

“Ordered a Roland FP-30x, was given updates of delivery for every step and received it 2 days later in perfect condition and I love it, can't ask for more than that.”

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Posted 3 years ago

“Best Price on Net Top Class Service*****”

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Posted 3 years ago

“Excellent company with very knowledgeable and friendly staff. Would recommend and use again. Thanks”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,361 reviews