Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value digital piano package and excellent customer service. Fast delivery, very happy with purchase.”

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Posted 3 years ago

“Excellent service throughout!”

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Posted 3 years ago

“Excellent quality and service, I am very happy with my purchase delivered quickly and in pristine condition. Products are top quality, perfect for any pianist.”

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Posted 3 years ago

“Required help on choosing the correct keyboard for 7yr old beginner. Extremely helpful service and subsequent delivery.”

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Posted 3 years ago

“Excellent bass, even better service. Couldn't recommend the team at Bonners highly enough!”

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Posted 3 years ago

“I live in Israel, and I flew to Brighton to stay at a friend's house for 2 days between Oct 11-13. I completed the purchase Sep 26, well ahead of my travel, to make sure it would arrive to my friend's house in time (your policy says 2 business days). I put my Israeli address as the billing address, and my friend's address as the shipping address. For some reason, the sales team found it unusual, and it took a very long time to process. My order was only delivered only on Oct 11, after multiple calls and emails.”

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Posted 3 years ago

“Very good service. Prompt delivery and excellent quality product”

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Posted 3 years ago

“Very good. Good quality piano stool ordered arrived in good time.”

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Posted 3 years ago

“all works fine, fast delivery”

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Posted 3 years ago

“We received our delivery very quickly! A stressfree website to use and we are very pleased with the service and our purchase of Kawai Es110 bundle.”

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Posted 3 years ago

“I have to thank Greg Frazer-Hill and all the team at Bonners for the first-class service I received when swapping pianos, they sorted my problem with no fuss. Thanks again.”

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Posted 3 years ago

“Very prompt, all good”

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Posted 3 years ago

“Very helpful staff and excellent service.”

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Posted 3 years ago

“Excellent service. The keyboard was despatched the day after ordering and received the following day. The lady I spoke to was also very helpful when I had a query regarding the keyboard I had chosen.”

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Posted 3 years ago

“The piano is brilliant but the delivery was really unthinkable. I live in a flat on the first floor. There was only a driver for the delivery. I have to move it by myself to my home from the van with the driver help. It is so heavy, and now my back is aching for days. It is really disappointed for the service.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Excellent service and very nice people. Communicated via email and phone calls. I bought the digital piano last week based on the information on the website and an excellent video presentation. Very happy with the purchase and the company.”

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Posted 3 years ago

“Markbass cab, cheapest on the market in the U.K. by £50 to £150! Fast delivery.”

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Posted 3 years ago

“Speedy service”

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Posted 3 years ago

“Excellent customer service. Grandchildren are delighted with the quality and tone of the piano.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,641 reviews