Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,912 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process online was simple and all supplementary questions I had were answered promptly and efficiently. The delivery process was smooth.”

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Posted 3 years ago

“Brilliant service and it's great to deal with people who know what they are talking about. I would recommend this company to anyone who wants to buy a musical instrument. Many thanks.”

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Posted 3 years ago

“Great service and advice, prompt delivery and absolutely thrilled with the piano”

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Posted 3 years ago

“Arrived on time and good condition.”

Bonners Music 5 star review on 6th February 2023

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Posted 3 years ago

“I bought a piano pedal. It came. It was good. No problems.”

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Posted 3 years ago

“Helpful advice and speedy delivery”

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Posted 3 years ago

“Good customer support - delivered as expected.”

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Posted 3 years ago

“I ordered a stand for a digital piano, but instead they sent me the actual piano (worth 4.5x more). I could have kept it and got a free piano, but I'm an honest person so I called them and told them. I had to then wait in another day, got my stand a few days late, and the pick up guy got shirty with me because unbeknownst to me, I was meant to organise the printing of return labels and attaching them to the box. Just a minor gripe, but nothing in the way of an apology. It's enough to make me shop elsewhere in the future.”

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Posted 3 years ago

“Good bargain on supreme quality product (we bought a Yamaha digital piano) Quick response to assist change on delivery date”

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Posted 3 years ago

“The best price for what I bought. Fast delivery. No problems. Have got stuff from Bonners before, and got exactly the same service. Will shop here again.”

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Posted 3 years ago

“Fantastic value for money, fast delivery.”

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Posted 3 years ago

“Great service, speedy delivery, great price and a fantastic guitar”

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Posted 3 years ago

“Prompt delivery and overall a very efficient service.”

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Posted 3 years ago

“Order arrived quickly and efficiently.”

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Posted 3 years ago

“Very punctual and customer follow up. Very satisfied.”

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Posted 3 years ago

“I emailed them about product concerns and they replied succinctly, with professionalism and friendliness. Upon ordering my products arrived fast and the delivery was seamless. Needless to say I am extremely satisfied with my new monitors and microphone, and the prices were excellent. Can’t really think of anything bad about Bonners! Excellent job.”

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Posted 3 years ago

“Everything went very smoothly with the order.”

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Posted 3 years ago

“Excellent shop for all my musical needs …will definitely buy again from Bonners”

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Posted 3 years ago

“Unfortunately, the service was extremely poor. I have to say the piano is fantastic but the stress and issues we had with non-delivery, no callbacks, no real customer service, was just not acceptable, especially when spending in the region of 2k. Really disappointed with the service and the feeling of no real concern from the Bonners team with regards to the inconvenience caused by their lack of stores/shipping knowledge or concern for the customer.”

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Posted 3 years ago

“Their service was very good. However their system doesn't correctly sync with shop pay's app with status updates.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,912 reviews