Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,361 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 years ago

“Excellent guitar and the best price on the internet. Once purchased kept informed and delivered as stated.”

Helpful Report

Posted 3 years ago

“Excellent service with a very prompt, trackable delivery”

Helpful Report

Posted 3 years ago

“Helpful and quickly despatched. Great service.”

Helpful Report

Posted 3 years ago

“Brilliant place and superb and friendly staff. Relaxed atmosphere unlike some guitar shops. Nothing is too much trouble and I enjoy dealing with them.”

Helpful Report

Posted 3 years ago

“I needed to contact Bonners twice and on both occasions the service was excellent. I would highly recommend them.”

Helpful Report

Posted 3 years ago

“Great company to purchase from. By far the most competitive price wise in comparison to other music companies. Delivery took two days from time of purchase to being delivered. I originally looked on rimmers music and the same piano wasn't in stock until the end of Feb also which was a factor I my decision to purchase from Bonners. I liased with Amanda via email prior to purchasing the Kawai kdp120 digital piano and she was a big help in answering my queries before purchase. I would certainly recommend Bonners to anybody else and would also use them in the future.”

Bonners Music 5 star review on 28th January 2022

Helpful Report

Posted 3 years ago

“Fantastic quick service and delivery. Good price and good communication”

Helpful Report

Posted 3 years ago

“Very quick dispatch and fantastic price. Will shop here again.”

Helpful Report

Posted 3 years ago

“Excellent customer service. Delivery was on the scheduled day, and the delivery guys were great. Our piano was put together and left ready to play. Recommended.”

Helpful Report

Posted 3 years ago

“When I saw the excellent video demonstration of the Yamaha P-515 I knew this was the one for me. All the ordering and delivery went very smoothly. Your package made ll the difference as I have got all I need, Thankyou”

Helpful Report

Posted 3 years ago

“Friendly, knowledgable and helpful staff. Good communication until piano arrived in time. Good exprience overall.”

Helpful Report

Posted 3 years ago

“Super friendly and helpful staff. Great service!”

Helpful Report

Posted 3 years ago

“Great service. Delivery was on time and very professional.”

Helpful Report

Posted 3 years ago

“Online videos were the most informative, prices most transparent (delivery costs clear) and the delivery service was superb.”

Helpful Report

Posted 3 years ago

“Bonners were brilliant to deal with. I got a call the day after my purchase to arrange delivery of my new piano. The chap was super friendly and sent me through a confirmation email. Very happy to deal with Bonners and best prices and service around!”

Bonners Music 5 star review on 27th January 2022

Helpful Report

Posted 3 years ago

“My initial contact was by 'phone (got through straight away) and a most helpful lady was able to answer all my queries. Having now placed three orders I have found the delivery and packing arrangements first class as is the product”

Helpful Report

Posted 3 years ago

“Very helpful pre-sales advice, matched competitor's pricing and prompt delivery. What's not to like?”

Helpful Report

Posted 3 years ago

“Staff helpful. Very easy purchase. Item delivered with 2 days. Thank you.”

Helpful Report

Posted 3 years ago

“Speedy delivery. Very happy...”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,361 reviews