Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish Bonners have been a pleasure to deal with. I wanted to trade in my old instruments for a brand new Yamaha CVP709 Clavinova. Because they deal in all instruments I was able to get decent trade-in values for both keyboards and an electric guitar. Having clinched the deal a Clavinova became available earlier than expected and they rang me to see if I wanted to take delivery early - which I did. The delivery team were superb - they carried the piano in to our raised ground floor (about 8 steps) with no problem (something many other stores refuse to do) and were very professional and careful with its assembly only leaving when all was working. The final touch was Bonners getting me some Yamaha headphones for the Clavinova which were out of stock at the time. As soon as they came in I got an email and they were couriered straight over. I don't live in the area so this was all done over the internet and telephone - truly excellent service. I would highly recommend them.”

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Posted 10 years ago

“Superb instrument coupled with great service.”

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Posted 10 years ago

“We really have been delighted with Bonners and our new piano. The people delivering were great and left us ready to play - it could not have been easier!”

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Posted 10 years ago

“They were extremely helpful - great service and a great product!!! Definitely the best place to head to in the East Sussex area for keyboards as you can test them all right there in the shop.”

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Posted 10 years ago

“Item thoroughly packaged and promptly delivered. Courteous service. Thank you.”

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Posted 10 years ago

“Thanks for an excellent service. i called for a cash price on the Danelectro 12 string and you got straight back with a very good price. i purchased the guitar and have been very happy with it. So cheers Bonners i will certainly use you again. Derek Ridgway”

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Posted 10 years ago

“A pleasure to deal with”

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Posted 10 years ago

“Great guitar and a fantastic no hurry service absolutely first class John Faiers”

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Posted 10 years ago

“Brilliant service & they really looked after me thanks again Amanda at Bonners Music, & the drums are out of this world wow.”

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Posted 10 years ago

“Very impressed with all aspects of service. Traded in a Nord Stage 2 which in itself was excellent as most shops do not accept trade in. New piano arrived very quickly, but I didn't like action so returned it and bought a different make and model. Nothing was too much trouble. I will certainly buy my future keyboards from Bonners.”

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Posted 10 years ago

“Helpful all through from initial inquiry to final purchase. (Korg Kronos 73)”

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Posted 10 years ago

“Very helpful and gave me a good discount. Delivery and assembly efficient.”

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Posted 10 years ago

“.”

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Posted 10 years ago

“Friendly helpful service. Thanks!”

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Posted 10 years ago

“Although I had to wait until you had some stock, I was kept informed regularly & the delivery date was as promised. I returned my PSR S710 free of charge too. Excelent service.”

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Posted 10 years ago

“The service from Bonners was exemplary, from the sales and office staff to the delivery staff. I really can't praise them high enough. We were kept fully informed right up to the half hour to delivery call. Queries were dealt with efficiently, emphasising the product knowledge of the staff. The delivery and installation was conducted expertly with great care taken to assemble what is, after all, an expensive item. I would recommend Bonners without any hesitation.”

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Posted 10 years ago

“Very friendly and informed staff. Bonners was recommended to me by a friend an I would definitely recommend them myself to any fellow musicians.”

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Posted 10 years ago

“The personal service from Bonners was exceptional. I was kept fully updated on the progress of my order, and the staff couldn't have been more friendly or helpful. I don't normally write reviews, but my shopping experience with Bonners was outstandingly good. I will certainly be using them again.”

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Posted 10 years ago

“Great experience. Young member of staff very helpful. The only complaint is the metal grips that hold up the guitars. I was helping my Dad choose a guitar. Every time we lifted a guitar off the grips they would sometimes either come off with the guitar or bounce back and hit the wall? One time when this happened an older member of staff told us off for not being careful. I imagine this happens a lot and with people constantly taking guitar off the wall surely it would make sense to have safer and sturdier guitar holders! Other than that awesome shop!”

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Posted 10 years ago

“Superb service, would highly recommend Bonners. Myke and the team were very helpful. Would shop with you again Many thanks”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,922 reviews