Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like Bonners Music shop a lot , it has good gear and the staff are musicians who are very friendly with an excellent customer service ethos .”

Helpful Report

Posted 10 years ago

“Great service from bonners, I had a few issues with delivery which they were excellent at following up and rectifying..... Guitar is also very good, I wanted something with p90's as have an array of guitars with humbuckers or traditional single coils, and I've been very impressed by the range and quality of sounds you can get out of this. I also have to plaudit the g force tuners, they take a bit of getting used to, and can play up occasionally but the flexibility this brings is amazing. I recently jammed with a drummer where I could play songs in standard, songs on drop d, songs in open g and songs in open e all at the touch of a button - wow!!! (It has 12 tuning options out of the box so for fans of Rolling Stones, placebo, Royal bloods, white stripes et al this is a useful guitar to have)”

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Posted 10 years ago

“Your service and attention from my first contact with yourselves was excellent and far exceeding other firms that I contacted. Further everything you agreed to in the negotiations was attended to in a prompt and efficient manner. I have no hesitation in recommending your Company and in the future would be happy to have further dealings with you.”

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Posted 10 years ago

“Excellent piano with fast delivery and friendly service. Highly recommended.”

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Posted 10 years ago

“Excellent service from beginning to the end. Thank you very much. happy new year to you all at Bonners.”

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Posted 10 years ago

“Very pleased. Would highly recommend it. Approved by other pianist friends too.”

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Posted 10 years ago

“Great Shop. Superb Service as always. Very good deal. Very helpful sourcing case, accessory etc. the Keyboard is superb and already gigging well. I tend to go home with something every time we come to Eastbourne. Thanks all at Bonners - see you soon.”

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Posted 10 years ago

“We were very pleased with the level of service provided for us by Bonners, from our initial enquiry through to taking delivery and setup of our piano. Thank you, the children at school are delighted that we finally have a piano to play in assemblies!”

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Posted 10 years ago

“You have a great selection of keyboards to choose from and your staff were very helpful and knowledgeable about the products. I would highly recemmend Bonners to anyone seeking to purchase a musical instrument.”

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Posted 10 years ago

“Great company to deal with. I found what i wanted online, called up, got a price and they sent my keyboard that day!”

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Posted 10 years ago

“Very helpful and knowledgeable staff. Free delivery a bonus.”

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Posted 10 years ago

“I made the purchase by telephone after having visited your website and found you (Amanda) very helpful in discussing the attributes of the various Clavinova models. Your pricing was also very keen and this led me to buy from you rather than a more local piano dealer. I eventually decided on a more expensive model than the one I had originally ordered and you handled this change seamlessly whilst keeping to the delivery date that I had agreed with you (the piano was a Christmas present). Delivery was made on the day agreed and your delivery people gave me warning of when they would come - as agreed. The piano was set up very quickly and has been greatly enjoyed since.”

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Posted 10 years ago

“Excellent service and advice from Tony. Will definately use again when required”

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Posted 10 years ago

“Good service, no fuss. And arrived on the date specified in good condition... Good job guys”

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Posted 10 years ago

“Great service from Bonners - quick and easy transaction - no problems.”

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Posted 10 years ago

“Great service thanks”

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Posted 10 years ago

“Bonners were fantastic to deal with they were sympathetic to my requirements and without their cooperation I wouldn't be able to have my piano. The deal itself was a good one but the clincher was the payment terms and part exchange. Delivery was prompt and on time even though I live a long distance from the shop. All staff were very polite and easy to communicate with. Excellent service.”

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Posted 10 years ago

“Purchased a new Yamaha CVP701 and prior to that Yamaha Tyros. Absolutely 1st class service on both occasions. Very quickly sorted over the phone and delivered within a week. After having dealt with other music shops I can truthfully say I would now buy from Bonners every time. Great friendly staff with excellent knowledge and advice. Richard Lambert - Norfolk.”

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Posted 10 years ago

“The Kawai CA15 Cherry Piano is fantastic. The service from Bonner's was brilliant. Speedily dispatched at no extra cost - and a good price. Many thanks for providing an item which having been discontinued by the Manufacturer had been hard to find. Our on-line search located one at Bonner's. Thank you so much. Mike P.”

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Posted 10 years ago

“Polite and helpful with an offer to bring back the guitar should reintegration be required. I didn't expect this and although it's something I can do myself it's nice knowing that's an option should I need help. This is very good service and helps to have confidence in the store and a good reason to buy locally as opposed to buying elsewhere online where this service would be impractical. Good job.”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,922 reviews