Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, friendly and helpful. Always phoned back when they said they would, with the information promised. As for the Integra 7, it's a great piece of kit. However, it is worth noting that it no longer comes with the software it once did. The box still says that the software is enclosed, and I was fully expecting to be able to use the software, but it is not now included in the bundle. It might be worth pointing this out to potential buyers in future.”

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Posted 10 years ago

“Bonners always provides outstanding service, I have shopped here often and will continue to do so.”

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Posted 10 years ago

“like its owner, a bit old, a bit confusing, and a bit battered but I LOVE IT!!!!”

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Posted 10 years ago

“Knowledgeable, helpful, didn't rush or harass me into any purchase and gave me plenty of time to try all the instruments I wanted to. Would love a shop like this nearer to me as I'd spend loads of time there and no doubt money!”

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Posted 10 years ago

“My experience with Bonner Music was excellent right from day one. The keyboard that I purchased is fantastic, although for me it's a slow process getting to grips with the Yamaha PSR-S970. Yes I'm playing some nice tunes, but obviously there is so much more to learn. Such a shame that the manual is not written in Janet & John language. It is aimed at the younger person with musical knowledge. However, I'm not complaining, I have been told by your staff at Bonners that all I need to do if I want help is to give you a ring. You could not be fairer than that. I have on three occasions recommended your company, and I shall do so in the future. I would like to thank the two or three assistants that I have been involved with at Bonners, and especially Ms. White who was patient with me throughout. Still hoping to visit Eastbourne when the weather becomes a bit stable. Thank you all Les Manning Priddy's Hard Gosport”

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Posted 10 years ago

“We came to Bonners on a dreary sunday afternoon in November, the shop was busy. However I was acknowledged and asked if I needed help very quickly by Tom. He was freindly, knowledgable and efficient - at the time he was also fielding other questions and demands but I never felt ignored. Once the credit check was completed and other documentation I was then left to spend time using the music and trying out the piano. Meanwhile no one seemed to mind that my daughter played every drum in the place when clearly we had no intention of buying them! Overall a very positive experience. The piano was then delivered in a much quicker time scale than we expected. I was not at home but my husband reported that the guys that brought the piano were professional and efficient. The piano has brought nothing but pleasure! Thank you.”

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Posted 10 years ago

“Bagged myself a pre-owned Clavia Nord Stage 2 from Bonners. Excellent price in the Black Friday sale so I snapped it up. Arrived just a few days later, all in good order and true to the clear and comprehensive description in the sale. The keyboard is marvellous; it'll take a while to get the hang of it but it is a thing of beauty. Overall excellent experience of Bonners, I'd recommend them. Chris Archer, Coventry UK”

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Posted 10 years ago

“I can recommend Bonners Music I had a first class service from them, I traded my old keyboards for a excellent price and my new keyboard arrived on the day of my choice, a flawless service, Thank You.”

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Posted 10 years ago

“An excellent product and a very speedy delivery. Can't fault them.”

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Posted 10 years ago

“Polite and friendly staff, helpful and let me play as many guitars until I found the right one (which took a while) couldn't fault them”

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Posted 10 years ago

“Excellent service, The drum kit is good and comes with a wide range of options . good one for a beginner and intermediate drummer”

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Posted 10 years ago

“My dad bought me a flute from you the guy was very helpful letting me try both flutes and telling me the pros and cons of each flute I decided on the Yamaha 211 flute I am loving my flute and I am now taking my grade 1 on it”

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Posted 10 years ago

“Very helpful both in store an on the phone when we placed the order. I can thoroughly recommend Bonners and would urge you to buy from them not just for the great price but for the service and backup on offer.”

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Posted 10 years ago

“Service was good, delivery was quick and good. Supplied free headphones were a very cheap model which surprised me considering the cost of the instrument and the models being included by other suppliers.”

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Posted 10 years ago

“Good company to deal with. The company are not local to me so all communication done by way of email and internet with good service. Goods delivered within agreed time, drivers good helpful. All in all, hassle free and at a very competitive price”

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Posted 10 years ago

“Excellent customer service.”

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Posted 10 years ago

“Bonners has a very good reputation and a wide selection of instruments. When we wanted to change our piano, we had no hesitation in calling in to see what was available. We were asked if we needed any help by Gregory, and he proceeded to show us the range of digital pianos available and what the differences were. He could not have been more helpful. If truth be known it was his playing skills that sold us the one we bought! The team who took away our old baby grand and set up the Yamaha were also first class. Well done.”

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Posted 10 years ago

“Thank you Tony your service to me was excellent your help in loading down my software package was super I have always had good service from Bonners”

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Posted 10 years ago

“The staff couldn't have helped me more, fantastic. I bought this guitar for my husband, I know nothing about guitars so the staff were very helpful and very knowledgeable.”

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Posted 10 years ago

“Excellent company,selling quality instruments,at good prices”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,922 reviews