Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a pre-owned 73 key Korg Kronos via ebay from Bonners Music. The instrument arrived in just a few days, in excellent condition, boxed with disks and manuals. It also has a twelve month warranty, and is significantly cheaper than buying a new instrument. The Kronos is a superb keyboard, and even after several months of daily usage I have only scratched the surface of its capabilities. I would not hesitate to purchase a pre-owned instrument from Bonners Music. Excellent service!”

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Posted 10 years ago

“Having myself worked extensively in Musical Instrument Retail as well as having outside that dealt with many UK MI retailers if your in the market for a new musical instrument you would in my opinion be hard pushed to beat the team at Bonners based in Eastbourne. The team managed by Tony the Manager not only offer a warm welcome but do not pressure you to make a purchase, they are amenable, knowledgeable, and very accommodating and this company are not box shifters like so many stores staffed by kids who couldn't care less. Personally I can't recommend them enough and I would have no hesitation in making other purchases at Bonners.”

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Posted 10 years ago

“I bought a Yamaha clavinova from this company, and there were several issues with having it delivered, due to where I live. (Classed as a remote area). It did take quite a long time for delivery to be sorted out, but the staff could not have been more helpful. They constantly kept me updated on what was happening by phone or email. They also went out of their way to get the best possible delivery deal for me. The staff member I dealt with most was called Tom, and he was so nice and helpful. The clavinova is fantastic and arrived in beautiful condition. It looks and sounds amazing. Even though I live at the opposite end of the country to Bonners, I wouldn't hesitate to use them again. Amazing service!”

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Posted 10 years ago

“Good product, price and service, thankyou”

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Posted 10 years ago

“Keep up the good work!”

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Posted 10 years ago

“Very good. Had a minor prob. after delivery as pedals not conected but very soon cleared up and with a generous deal on some Roland headphones. Friendly , knowledgeable people to deal with. Excellent trade in price for my old Clavinola. Would recommend.”

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Posted 10 years ago

“I ordered a Korg PA 300 and the service I received was excellent. Professional, friendly and speedy delivery. I highly recommend Bonners.”

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Posted 10 years ago

“excellent customer service even though the mixer did not live up to its promised functionality. Bonners Music sorted me out and I would recommend them.”

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Posted 10 years ago

“The amp is excellent ,just what we needed. It arrived as promised and is in excellent condition. I was however very disappointed that you didn't send a power lead with the amp. I needed to go to the store and purchase a new lead. I would have expected to have had the power lead included with the amp. Kevin Johnson”

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Posted 10 years ago

“I have purchased several keyboards from BONNERS MUSIC and quite a few of them have been part exchanges. The service has always been very good and friendly and i would not hesitate to deal with again. Peter Cox.”

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Posted 10 years ago

“Staff are always very helpful and attentive, Bonners is always my choice if I need to spend a bit of time with a keyboard as you are left in peace to explore if its right for you - with plenty of floor space you are not cramped or hassled. Very pleased to be able to support this store.”

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Posted 10 years ago

“Very courteous and professional, a pleasure doing business, would highly recommend”

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Posted 10 years ago

“First and foremost i note that Bonners' staff are a friendly bunch of human beings who know the customers needs. I was able to make a plan that worked for me to purchase a keyboard and am highly satisfied with their friendly and receptive approach. Thumbs up and smiles all round.”

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Posted 10 years ago

“Exellent communication start to finish arrived on the day I was told it would and the condition was exactly as described thanks very much will definitely be doing business again in the future”

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Posted 10 years ago

“Very helpful when I phoned, and online order was processed quickly”

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Posted 10 years ago

“I purchased additional memory for my Yamaha Keyboard. It arrived on time, had straightforward instructions enclosed and was easy to fit. Have since installed additional voices and styles on the keyboard and everything seems to be working very well.”

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Posted 10 years ago

“Have ordered 2 keyboards from Bonners and had excellent service both times. I would definitely use them again.”

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Posted 10 years ago

“Very professional company to deal with, from my first phone call to delivery and collection of SX unit. A first class company and would certainly use again.”

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Posted 10 years ago

“Excellant service - very helpful to a loyal customer.”

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Posted 10 years ago

“The SK1 is a great performance keyboard. Ordering and dealing with Bonnars was SO easy and quick ...... just a no-fuss pleasure. Thanks to you guys !!”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,922 reviews