Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service by phone. Knowledgeable and friendly staff and prompt answers to queries. There was a slight mix up with the processing of the order which delayed delivery by a day. However, I was contacted by a member of the team to explain this and update delivery date. Excellent all round.”

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Posted 9 years ago

“I thought I'd have to order the parlour guitar but the guy who dealt with me thought there was one in stock. He agreed that it could be sold at the 'old' price rather than the price now on the manufacturer's website. As I couldn't take it with me it was kept for me to collect later.”

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Posted 9 years ago

“Very happy with piano and your helpful servive.”

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Posted 9 years ago

“excellent service. prompt delivery”

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Posted 9 years ago

“I had a part exchange, Bonnersmusic were so very helpfull from arranging transport for my part/ex to receiving my new Piano, no hassle,no sweat,I was guided from start to finish.Although I live many miles from their shop it seemed they are on hand to help if needed.I will be using Bonnersmusic again for anything musical if I want to change my setup// P. Addison”

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Posted 9 years ago

“Easy to order, good advice, delivered, assembled and demonstrated. Best service around.”

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Posted 9 years ago

“A superb service and our musical needs met. Thank you Bonners.”

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Posted 9 years ago

“First class service, very helpful, seamless transaction and fast delivery. The product itself, simply superb, an amazing synthesiser, easy to use and understand, unparalleled sound quality, a sound designers dream. Get one, you won't regret it, get it from Bonners and again, you won't regret it.”

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Posted 9 years ago

“Whole process from ordering to delivery was excellent - couldn't fault Bonners.”

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Posted 9 years ago

“Friendly helpful staff and excellent delivery service”

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Posted 9 years ago

“Very helpful staff and very good service. Delivered as promised.”

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Posted 9 years ago

“good trading price excellent service and very nice delivery men very smooth transaction what more can one say”

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Posted 9 years ago

“Had some product issues, quickly and successfully resolved by Bonners”

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Posted 9 years ago

“Excellent service! Delivery was made exactly as advised when I placed the order, even though the distance from Eastbourne to where I live (just north of Newcastle upon Tyne) is over 300 miles! I'm well impressed and I'm now enjoying may new Casio PX860. Hats off to Bonners Music. Adrian Calder - satisfied customer.”

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Posted 9 years ago

“Excellent professional service and attention. I have now dealt with Bonners on two occasions and would not consider purchasing from anywhere else. The delivery was well organised and the delivery firm were courteous and most careful with all aspects of the installation. My thanks to all concerned at Bonners especially Tony and Amanda. Regards Bill Pickles”

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Posted 9 years ago

“I was delighted with the service that I received from Bonners. The staff are very knowledgeable and helpful and everything regarding delivery of my new instrument and collection of my old one was made very straightforward.”

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Posted 9 years ago

“Visited Bonners to purchase a guitar for my son's 21st birthday was looking for something special. The staff were fantastic very helpful in suggestions and gracious in giving us plenty of time to play different guitars and choose our favourite even helping us get a suitable amplifier. Their service meant I was able to buy my son a wonderful gift for his birthday that was greatly appreciated and is constantly played!”

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Posted 9 years ago

“I was part exchanging a guitar and was satisfied with the service I received from the staff at Bonners.”

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Posted 9 years ago

“Good advice from helpful staff about which piano to buy. Easy transaction with prompt delivery. Couldn't be happier thanks!”

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Posted 9 years ago

“Very generous service, allowing me to explore many different pianos.”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews