Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,785 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great keyboard, so far, delivered quickly and for free. They messed up a bit and forgot to include something with my order. I called them up and it was with me within a couple of days. Great service.”

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Posted 9 years ago

“Excellent customer service from enquiry to delivery. Very pleased with our purchase!”

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Posted 9 years ago

“I recently purchased a portable piano from Bonners and the service I received was perfect. I explained to the young man what my priorities were and he showed me the Yamaha piano which incorporated everything that I required. The piano was in stock and was brought to my car. The whole experience was totally professional and Bonners shop is always such a pleasure to browse in, their expertise is second to none. I will be visiting Bonners again very soon to choose some music books. Thank you Bonners”

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Posted 9 years ago

“Very Satisfied with service and product”

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Posted 9 years ago

“Very happy with my purchase your dealing and product are both excellent! Thanks.”

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Posted 9 years ago

“The item was delivered promptly and was well packaged.”

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Posted 9 years ago

“My experience was very good because i was kept informed of the progress of my purchase and also i was given a better option when the item i needed was out of stock.”

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Posted 9 years ago

“Verry good”

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Posted 9 years ago

“great service very polite and helpful and know what there doing very happy with my drive to the shop in eastbourne from crystal palace was not disappointed”

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Posted 9 years ago

“I can't rate the service from Bonners highly enough, from first inquiry to delivery of my Yamaha CLP-575R. A fair price was given for my existing piano. After making the decision and making payment, delivery plus assembly occurred within a few days. The delivery team were extremely helpful, despite being very busy. The finishing touch was an adjustable stool to match the cabinet finish. I am so pleased with my purchase and love my new Clavinova. This is the second time I've used Bonners for a similar transaction and I wouldn't use any other store. Highly recommended. Thanks again.”

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Posted 9 years ago

“Guitar arrived almost before I had completed order! Very competitive price too. Very pleased--thanks Bonners.”

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Posted 9 years ago

“Thanks for for the prompt service and the Kronos x is living up to expectation and I have far to go so am going on the tube to learn more about how to program and sample. I wonder if there are experts who can help in programing of sounds and set up as our group is mainly driven by Rock oriented synths Hammond sounds as well as strings mellotrons etc....so you see it would be of benefit to split the keyboard up for each performance - song in order to make things simple i.e; synths on top strings or choir in the middle and moog taurus on the bass notes.but I am not upto programming these as yet also do they do packages for the kronos ie vintage synths etc - I would be more than interested to know. Many thanks for your time and OI think Bonners have done themselves proud on this one I am indeed a happy guy !”

Bonners Music 5 star review on 10th May 2016

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Posted 9 years ago

“I have known Bonner s for many years and found them always ready to help ... may they prosper tony melody”

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Posted 9 years ago

“First class service all the way. From providing Part Exchange Faciility to Amanda Jones helping me with the purchase to Roland delivery and setup I was very impressed. Thank you”

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Posted 9 years ago

“Very good service. Delivered my Kawai ES8 on time. No complaints at all.”

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Posted 9 years ago

“All in all really happy with my purchase of the Yamaha CLP575. The store itself had all three pianos that I was looking at within this price range (Roland, Kawai and Yamaha) so gave me the opportunity to play all three, plus the help in store was valuable. Also despite my item being delivered very late in the evening due to traffic problems the guys were still focused on the job at hand and were considerate. Very very pleased, and the piano itself it fantastic.”

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Posted 9 years ago

“Bonners were excellent on price, service and delivery. They answered all of my queries and certainly 'know there stuff'. Although everything was carried out on-line and by phone, I would recommend them without hesitation. Thanks again.”

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Posted 9 years ago

“Well initially I was a bit annoyed that when I rang the store I was told that the piano I wanted was in stock. But then when I drove over to collect my piano, there were none in stock which I didn't find out until I had already paid for it. So I had to drive over the following week to collect it.”

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Posted 9 years ago

“Very pleased with the service, communication, and keyboard bought from Bonners and will certainly recommend them to fellow musicians. Doug Reeves”

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Posted 9 years ago

“Exceptional service. Damaged item rectified immediately and new item arrived next day. Such efficiency, courtesy and generosity from a retailer is very rare and I will have no hesitation in making future purchases from Bonners or in recommending.”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,785 reviews