Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,785 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful people and excellent prices. Only been there once but still felt like a valued customer. Also, I left some vital screws behind on my part ex. and they were kind enough to immediately post them back the next day.”

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Posted 9 years ago

“Good”

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Posted 9 years ago

“Absolute bargain. Great service.”

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Posted 9 years ago

“Easy website to use and efficient organising of delivery . Product well packed and easy to assemble .”

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Posted 9 years ago

“good service, pleasant staff, fair transaction, all in all very good.”

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Posted 9 years ago

“Service was excellent. It was delivered free 0f charge to Ireland within a week. My daughter made a mistake with our address when she applied on line. We got a phone call from a very friendly sales advisor who sorted it out. An excellant company.”

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Posted 9 years ago

“Responded to inquiries quickly and were very helpful. Would highly recommend to friends”

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Posted 9 years ago

“Good communcation, on-time delivery, all good”

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Posted 9 years ago

“Fast response to order and the item arrived in perfect condition 2 days after ordering.”

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Posted 9 years ago

“I COULD NOT BE MORE THRILLED WITH THE PRODUCT AND SERVICE I RECEIVED FROM BONNERS MUSIC. THEY DELIVERED ON TIME WITH BOTH PRODUCTS, AS ONE WAS OUT OF STOCK WHEN I ORDERED. I RANG AFTER THE FIRST PRODUCT WAS DELIVERED AS I HAD QUERY ABOUT THE SOUND, IT WAS ANSWERED VERY PROFESSSIONALLY, QUICKLY AND POLITLEY. THANK YOU VERY MUCH”

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Posted 9 years ago

“Absolutely first-class service. No problems at all negotiating a great part-exchange deal on a brand new Yamaha Tyros 5 bundle. Delivery was amazingly fast and sales and after-sales communication was excellent throughout. Tyros 5 arrived factory-fresh, in perfect condition. I couldn't be happier. I would recommend Bonners - they know their instruments and they understand that great customer service is just as important as great products.”

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Posted 9 years ago

“Great advise, very quick delivery and even the chaps who delivered were excellent. Definitely recommend”

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Posted 9 years ago

“Great communication. Completed an swap for me; happy with what I got for my older keyboard in exchange for the upgrade. I would recommend them A+++”

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Posted 9 years ago

“Excellent service from start right through to delivery. Would recommend you everytime.”

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Posted 9 years ago

“Great experience,thanks bonner”

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Posted 9 years ago

“Fantastic, having not played a piano for many years staff in the store gave encouragement and support. I purchased my white digital Yamaha - it is great with a great tone. Thank you for all your help and support.”

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Posted 9 years ago

“Bonners service is fast and efficient. Communication regarding your purchase is always good and they offer fair Part ex prices if you are looking for a trade in deal. Highly recommended.”

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Posted 9 years ago

“Great comms, goods in excellent condition, delivery exactly as negotiated - many thanks!”

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Posted 9 years ago

“Good price and timely delivery”

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Posted 9 years ago

“The Gibson was the 2nd guitar I bought from Bonner Music. They allowed a trade in both times & the prices good. It was great to deal with Myke & the delivery times were quick. I will be buying from these guys again!”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,785 reviews