Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,785 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a Roland Electric Keyboard with stool for our grandchildren. We got good advice from Bonners, the delivery was on time and smooth. The keyboard is much loved by the children and has greatly improved their practices. Thanks.”

Helpful Report

Posted 9 years ago

“We have not had our Yamaha electric piano delivered yet(it's on order) but so impressed were we that I just wanted to record in advance, as it were, what a great company Bonners is. We have mainly dealt with Tom, who has made the whole experience so easy to deal with despite the fact that we are in mid-Kent and they are in Eastbourne. Tom is a super ambassador for Bonners and has been brilliant with his most helpful advice and manner.”

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Posted 9 years ago

“Great service, thanks – and my Neo Ventilator II is a dream!”

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Posted 9 years ago

“Friendly service. Product arrived in excellent condition quickly. Highly recommended!”

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Posted 9 years ago

“The TYROS 4 purchased is superb quality & equal to all my expectations,My only reservation is that I feel that it would have been better for me to have made the visit mid week & not on a Saturday,as the shop was very busy & I was only able to spend a short time with a demonstration,this was not"Gregs" fault. . Having not had a keyboard of this quality & size before it takes a while to start playing to its full potential,plus my age of 84 does not help either. However I am very pleased with my purchase.”

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Posted 9 years ago

“Ordered Yamaha P115B Custom Package on 29th February and arrived on 2nd March ! Driver was very helpful and brought boxes into our hallway for my wife as they were heavy items. Packaging was very good - no damaged items. Piano is now in use with our choir and our accompanist is very pleased with it. Thank you for your excellent service.”

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Posted 9 years ago

“The staff were friendly, knowledgeable and not in the least pushy.”

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Posted 9 years ago

“Bonners provided a first class service regarding the supply and delivery of my Kawai VPC 1. The VPV 1 is a quality instrument and far ahead of the competition.”

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Posted 9 years ago

“Very pleased with my purchase from Bonners Music. Excellent dealing with staff by email and over the phone. Purchased my chosen keyboard which was rapidly delivered and can say that I am very happy with its performance. Doug Reeves. Essex.”

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Posted 9 years ago

“Really like the piano. I have not yet explored all the "tech" functions and will contact you with any questions in due course. I was pleased to be told this is all part of the service, when I bought the instrument. Very satisfied with the demonstration and opportunity to try it out when I was considering purchase.”

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Posted 9 years ago

“Service was fantastic! Particular mention to Tony and Amanda who answered all my queries quickly and expertly! Guitar arrived promptly, packaged well and my boyfriend is over the moon with his new gift! Couldn't be happier with the service :)”

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Posted 9 years ago

“I had excellent service from the very beginning. The staff were really helpful and kept me fully informed of delivery dates. The delivery was well organised and went very smoothly which, living in west Cornwall, was no mean feat. I'm really glad that I chose Bonners for my lovely new piano and would recommend them to anyone.”

Helpful Report

Posted 9 years ago

“I was made very welcome in the store on two occasions when I came to try out this and other pianos. There was no pressure to buy, just helpful, friendly advice. Once I had decided on my purchase I placed my order and delivery was within 24 hours. Delivery staff were professional and efficient. I like the realistic piano feel of the action on this piano as well as the sound. I play the instrument most days and have used it to prepare for piano exams.”

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Posted 9 years ago

“Superb Service and a fantastic product.”

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Posted 9 years ago

“I am begining to learn slowly, I wish I had started 15 years ago when i was made redundant.”

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Posted 9 years ago

“My Yamaha P115 value package arrived promptly and is simply fabulous - the hammer action keyboard is everything I'd hoped for as a professional musician, and the bundle of adjustable X stand & stool, sustain & effects pedal, white headphones and padded KeyBag 48 represents astonishing value :-) Thank you Bonners!!”

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Posted 9 years ago

“A lovely piano. Really great sound. Fairly easy to out together. It took over a week to arrive but that was because of a bank holiday.”

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Posted 9 years ago

“Excellent service - troublefree WWW transaction.”

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Posted 9 years ago

“To anybody that has not used bonner music before , I can honestly tell you that it is a great company , the staff are helpful and will give you 100 per cent of their time , and it is great dealing with a company like that , it takes the hassle out of finding out what Instrument to buy , we bought a tyros 5 and ti is great.”

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Posted 9 years ago

“Very good”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,785 reviews