Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,899 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a Martin which I am head over heels about, also 2 XLR/XLR leads to get an audio technics 2020 mic via a phantom power supply into my Roland Boss amplifier but it doesn't work and I have already had a bad experience with lead failure”

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Posted 4 months ago

“Ordered a used Duesenberg les trem ii at a great price ..arrived quickly and well packaged..my only gripe was the postage cost, a bit steep”

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Posted 4 months ago

“Very helpful and good advice, thank you, wishing the Newcastle store every success”

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Posted 5 months ago

“Great service and communication. I received my electric piano the day after ordering.”

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Posted 5 months ago

“Excellent! I recently purchased a Yamaha CK88 and a music stand to go with it. Both arrived promptly and very well packaged. I highly recommend Bonners music.”

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Posted 5 months ago

“Very helpful over the phone with a few quetions before ordering online. Very quick delivery”

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Posted 5 months ago

“Excellent service and all delivered as expected”

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Posted 5 months ago

“I love my new Kawai CN301 Digital satin white piano. My cottage did not have room for an upright. This fits into my bedroom nicely. It feels and sounds like a piano. I paid for delivery and set up. Excellent service.”

Bonners Music 5 star review on 23rd March 2026

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Posted 5 months ago

“EXCELLENT SERVICE!!”

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Posted 5 months ago

“Roland LX9 delivered on time by two gents who were great. They set it up and I'm really happy with the piano. I'll do a review on you tube and happily name Bonners. They even told me that if within the 10 year warrenty I encounter any problems that I call Bonners and not Roland as they will sort it on my behalf! Wow, that's customer service!”

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Posted 5 months ago

“The staff where very kind and helpfull, sending me updates as i needed and along with invoices etc, the only thing that spoiled a perfect order was the organ was a day late ( not there fault) would i use again ? i most certainly would,a great company,keep up the good work”

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Posted 5 months ago

“First time using Bonners, very impressed with the free setup of the bass I bought. As a professional player it's very rare these days to receive such care and attention to detail from a vendor, it reminded me of music stores in the late 90s early 2000 era where customer service actually mattered. Have recommended them to friends of mine. Well done 🙌🏼”

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Posted 5 months ago

“Product was in perfect condition and currently enjoying a lot of attention. Delivery was also quick and well communicated.”

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Posted 5 months ago

“Very helpful and efficient, also competitive prices”

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Posted 5 months ago

“A good buying experience with excellent communication.”

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Posted 5 months ago

“Very happy with order and delivery times great service and always able to contact someone if needed.”

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Posted 5 months ago

“Helpful telephone conversation, followed by payment over the phone, followed by prompt sending of items which arrived quickly and safely! Thankyou!”

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Posted 5 months ago

“I bought a new Gibson es. A guitar I first fell in love with in the 60’s. Eric Clapton, Keith Richards, John Lennon all had one. My distant relatives BB KIng, Freddie King and Albert King all had one in the 60’s. Bonners were fantastic. The Gibson arrived in two days all set up. I have owned many guitars in the last 50 years but this baby is my ultimate. 0% finance was what made me buy it.”

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Posted 5 months ago

“I am usually considered to be an obstinate fellow to deal with. But I didn't feel that way with the receptions. Boners should be proud to think that they have in their reception area, the most important part of any organisation, to have such wonderful, cheerful dedicated staff, who will go to the end of the Earth, to find the correct instrument or an awkward, stubborn old beggar like me.”

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Posted 5 months ago

“I recently purchased a second hand Tyros 4 workstation keyboard from Bonners. The sales process was seemless and the product was delivered extremely well packed and in immaculate condition. I wouldn't hesitate to use them again.”

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Posted 5 months ago

Bonners Music is rated 4.9 based on 4,899 reviews