Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,338 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a Rowland keyboard, stand and accessories which were duly delivered with updates of delivery day and times. Upon opening, the stand was damaged. After contacting the store they immediately sorced a new one which was replaced and personally delivered by the store staff a couple days later after the weekend. Wonderful very friendly and helpful customer service. Thank you”

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Posted 4 months ago

“I spoke to a very polite and helpful man when I was choosing a keyboard. The delivery was prompt and arrived when thet said it would”

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Posted 4 months ago

“Good price, delivered so fast in time for Xmas Excellent service”

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Posted 4 months ago

“Very quick delivery, great service thanks and pedal priced fairly”

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Posted 4 months ago

“Easy to select and order my instrument. Delivered on time and in perfect condition. Excellent service.”

Bonners Music 5 star review on 15th December 2024

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Posted 4 months ago

“Cheaper than everywhere and being trusted”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Excellent advice and very prompt delivery”

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Posted 4 months ago

“Excellent! Really fast delivery…”

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Posted 4 months ago

“an excellent personnel service over the many years I have been dealing with Bonners music and would recommend them every time.”

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Posted 4 months ago

“Very fast and efficient service and great price”

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Posted 4 months ago

“Visited their Reigate store looking for a digital piano. Plenty of pianos to try and Emma was great at explaining the differences between the brands and specs/cost. Then left us alone to try them. Ordered a Kawai online on Sunday and it was delivered on Tuesday morning.”

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Posted 4 months ago

“Delivery was late one day also have most expensive prices compared to other on the market”

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Posted 4 months ago

“Really pleased with the service provided from start to finish. Would rec to anyone.”

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Posted 4 months ago

“Ordering was quick and simple. The delivery was swift. Thanks”

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Posted 4 months ago

“Always a pleasure to do business with Bonners and they are the UK Hammond specialists.”

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Posted 4 months ago

“Excellence service very knowledgeable staff.”

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Posted 4 months ago

“I would like to say a special thank you to Emma for sorting out my order, will be ordering more strings soon, thank you.”

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Posted 4 months ago

“Superb piano purchased. Delivery time was good with the courier turning up as arranged. Slight mix up with the piano stool being the wrong one but sorted the next day. Fully recommend Bonners Pianos.”

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Posted 4 months ago

“Bonners service was terrific: great communcation, quick service, and follow-up.”

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Posted 4 months ago

Bonners Music is rated 4.9 based on 4,338 reviews