Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,724 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were very helpful keyboard delivered on time, no hassles whatsoever.”

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Posted 3 months ago

“Very efficient! Hotline staff are very helpful and polite 👍🏽 Delivery arrangements is over my expectation!”

Bonners Music 5 star review on 12th November 2025

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Posted 3 months ago

“The items I wanted to buy were reasonably priced and there were purchasing options that helped greatly. Any queries I had were responsed to via email and delivery was satisfactory too. All in all, a very good shopping experience. Thank you.”

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Posted 3 months ago

“Website was informative, shipping was prompt after ordering and happy with product”

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Posted 3 months ago

“The service provided by Bonners was exactly what I wanted. Equipment was available and arrived through a reliable carrier. Perfect.”

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Posted 3 months ago

“Excellent service from the Bonners team. I made an enquiry about a new digital piano and I received a reply within minutes. I went ahead with the purchase and my new piano was delivered next day. Excellent from start to finish.”

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Posted 3 months ago

“Everything came in perfect condition, and my digital piano arrived very shortly after I ordered it. I’m very pleased with the product itself, everything works absolutely fine and the piano itself is actually very functional and high quality. Thank you so much!!”

Bonners Music 5 star review on 10th November 2025

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Posted 3 months ago

“My order arrived on time and in perfect condition. Thank you for the excellent service and careful packaging!”

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Posted 3 months ago

“I had a second hand SRX -98 Analog essentials EXPANSION BOARD From Bonners Music for my ROLAND-G synth. It has lots of new sounds on it. To play with on my JUNO-G . It was one of the better thing’s I got from Bonners music. This was my first perches from them. And if they will let me get what I want then it will not be the last time I get keyboards and things from them. Ps I only went to Bonners as ANDERTONS 1964-2024 60th would not let me Buy on my credit card a ROLAND JUNO X NEW THAT THY HAD IN STOCK . As it was £200 more than the last synth I had from them spent thousands of ponds with them And don’t want to get any more from them. I am now shopping with BONNERS. MUSIC From now on . I recommend them to all musicians who want good instruments to buy new ones and second hand Keyboards. Thank you lots BONNERS MUSIC SHOP’S”

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Posted 3 months ago

“Excellent service and delivery lovely product”

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Posted 3 months ago

“Really happy with the excellent advice and service we received in the showroom and subsequently. And very happy with the new piano. Thank you!”

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Posted 3 months ago

“Exceptionally quick delivery here to the far West Country. Well packaged. Clear email communication”

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Posted 3 months ago

“Great service from Bonners. Fast delivery, and good communication. The 5 year warranty is definitely an advantage on a major purchase.”

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Posted 3 months ago

“I had a problem with the delivery and Vicky of Bonners sorted that out for me, so I am well impressed with their customer service.”

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Posted 3 months ago

“very good service”

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Posted 3 months ago

“Happy to deal with a professional outfit”

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Posted 3 months ago

“absolutely no complaints, perfect service”

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Posted 3 months ago

“I’m very have with the customer service I received from Bonners music and cannot thank enough Amanda enough for her support. However, as Amanda knows DX Courier is another story altogether. It took three attempts, with the last one only taking place as I sat in the car outside my apartment to make the delivery happen. The driver was going to just drive off again without ringing the bell!! It certainly has put me off ordering again, however Amanda has said she will help me and use a different courier if / when I need further equipment, so do plan to return.”

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Posted 3 months ago

“Good delivery”

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Posted 3 months ago

“Very helpful and cheerful staff”

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Posted 3 months ago

Bonners Music is rated 4.9 based on 4,724 reviews