Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,821 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am shocked it arrived before Christmas really made my day and wonderful cable genine Yahamah”

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Posted 4 months ago

“Beautiful keyboard. A little tricky to assemble. Great to be able to use 0% finance. Delivery was delayed before Xmas, but eventually managed to speak to the delivery company and secure delivery just in time.”

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Posted 4 months ago

“I spoke to Bonners about a Roland keyboard on the Saturday before Christmas. Chose the model. Paid. On Monday, first thing, I had email confirmation that three packages were about to be dispatched. By 10am the following day, all three were delivered. By lunchtime, my wife's Christmas present was ready to play. Excellent service.”

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Posted 4 months ago

“Amazing piano - I’m so delighted. Thank you also for such prompt delivery!”

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Posted 5 months ago

“This is the second time I have dealt with Bonners both for part exchange of Tyros and Genos, the service is exemplary, the communication excellent and delivery prompt as as promised.”

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Posted 5 months ago

“Excellent service- Easy to order and arrived right on time.”

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Posted 5 months ago

“We purchased a new Es-335 figured in blueberry burst for our sons christmas. Delivered in plenty of time for Christmas, upon opening the guitar we have come to find it scratched quite a bit, which i'm unsure if this has happened in transit or if this guitar has previously been purchased and returned. We think it's a stunning piece of equipment but are just a bit disheartened that it is damaged.”

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Posted 5 months ago

“Fantastic service - I bought a keyboard online and it was shipped almost immediately along with a personal message giving details about the shipping. The product videos that appear online also helped me tremendously.”

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Posted 5 months ago

“My order for a Digital Piano was handled really well at a busy time of year. Iwas kept well informed by Bonners staff. However I felt that the Delivery could have been handled better. I could not be home when delivered. My husband who is disabled was home, I understand that the 3 heavy packages were left outside the front door. He had to manhandle them into the hallway and did not see the the DE X deliveryman!!!”

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Posted 5 months ago

“Excellent service from start to finish”

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Posted 5 months ago

“Amazing service, spoke to someone on the phone he was very helpful and polite and got my delivery sorted super quick,arrived within 2 days. Would definitely recommend bonners”

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Posted 5 months ago

“Bonners were great. Suggest they end their relationship with DX though as it took them six attempts to deliver to me, only for me to find out from the guy who eventually delivered it that the item hadn't been on his van all week. Anyway - Bonners were great. Wish DX were more like Bonners.”

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Posted 5 months ago

“Very pleased with the service and the piano. There was a slight issue with the courier, not Bonners fault and good communication from Bonners was very helpful. Many thanks.”

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Posted 5 months ago

“Very quick and efficient service. Will purchase from them again.”

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Posted 5 months ago

“Really friendly and helpful on the phone. Fantastically speedy dispatch. Great communication.”

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Posted 5 months ago

“Quick delivery Quality goods”

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Posted 5 months ago

“Quick delivery and great communication from the Bonners team. Very pleased with our new Kawai digital piano.”

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Posted 5 months ago

“Easy transaction, fast delivery, product exactly as described.”

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Posted 5 months ago

“Excellent product delivered on time”

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Posted 5 months ago

“I called Bonners for advice as there was not a shop close to me. They were extremely helpful and knowlegeable. The piano was very well packaged and delivered vey quickly. Highly recommended.”

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Posted 5 months ago

Bonners Music is rated 4.9 based on 4,821 reviews