Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,640 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought my Kawai K300 ATX4 from Bonners and was really impressed with them from start to finish. I felt welcome when I visited the store in Reigate, I spent hours trying to find the right piano and never felt rushed. I was able to part exchange my FP30X which was great. The delivery process was quick and smooth, they took the Roland at the same time and I've now had my first free tuning as well. I would recommend them highly.”

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Posted 2 months ago

“Electric piano arrived promptly and very well packged. Thank you Bonners”

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Posted 2 months ago

“I have been to the shop in Eastbourne, beautiful store with friendly and knowledgeable staff, although this time I bought a small piano I intend to go again in the next year for a more sophisticated keyboard.”

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Posted 2 months ago

“Good price, fast delivery. Guitar set up well”

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Posted 2 months ago

“Great shop with a wide selection and competitive prices”

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Posted 2 months ago

“Really great service!”

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Posted 2 months ago

“Good prices, good service and excellent communication from staff”

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Posted 2 months ago

“Good quality and good service I have used the menytimes Thanks Les”

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Posted 2 months ago

“Very good communication, my guitar arrived the next day and was perfectly packed and protected. Highly recommended these guys.”

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Posted 2 months ago

“Exceptional service from the time I ordered my piano to the delivery”

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Posted 2 months ago

“Great service and quick delivery”

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Posted 2 months ago

“Excellent service would recomend”

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Posted 2 months ago

“good service”

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Posted 2 months ago

“Extremely good experience. I was kept informed of delivery and on the day of delivery, it was very efficient , no fuss. Also pleased with the piano, just as described.”

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Posted 2 months ago

“My piano was delivered as promised, within three days of ordering. The delivery guys were very courteous and delivered the package to exactly where we wanted it. The piano was well packaged and in excellent order. I would definitely buy from them again.”

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Posted 2 months ago

“Great service, helpful and guitar was fantastic and set up well . More than happy.”

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Posted 2 months ago

“The guys at Bonners Newcastle have been very helpful in my purchase of a Yamaha p 525 allowing me space to try things as well as being very informative when I had questions Thanks”

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Posted 2 months ago

“Nice pleasant transaction with good Comms and fast well packaged delivery”

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Posted 2 months ago

“Very knowledgeable company with good information on products. Correspondence was swift and courteous. Would highly recommend Bonners.”

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Posted 2 months ago

“Item was delivered very quickly, up to the second floor, but had to help the delivery guy with that - only a keyboard so not too much hassle. Many thanks to the showroom in Reigate for giving me the opportunity to try out the various models. Great way to spend an afternoon if you love pianos!”

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Posted 2 months ago

Bonners Music is rated 4.9 based on 4,640 reviews