Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,897 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, careful delivery. Thank you”

Helpful Report

Posted 3 months ago

“Great service quick and easy ordering would definitely use again”

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Posted 3 months ago

“Exceptional sevice and communications. Would recommend.”

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Posted 3 months ago

“I've bought an used keyboard. It was delivered quickly and packed very well. The instrument itself was in excellent condition. It looked brand new and everything was working. I would definitely recommend Bonners Music. I am very happy with my purchase.”

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Posted 3 months ago

“Great seller, good communication on pre-order items. Piano arrived on time.”

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Posted 3 months ago

“Friendly and prompt customer service.”

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Posted 3 months ago

“Delivery on day promised and at time agreed. Polite and helpful delivery staff. Packages brought into the house and placed where I wanted.”

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Posted 3 months ago

“I purchased a Bright Onion ABC pedal from Bonners last week. It arrived precisely as described, it was well packaged, and delivered next day. To the foothills of the Scottish Highlands no less! I tested the pedal using an electric guitar, and two acoustics. Just as described in the advertisement for this pedal, I now have much quicker changeovers in the flow between song repertoire. There’s no more clack and feedback as I change the lead or wireless guitar bug from one instrument to another. I would recommend Bonners Music wholeheartedly. Although I didn’t have need to use customer service, the mere fact that I was kept informed from order to receipt further speaks on their ability to get things right first time. As musicians, we need things right and we sometimes need it right fast if there’s a deadline looming or a show on the horizon. In these and many more instances, Bonners Music is now my first choice every time. Thank you to all staff at Bonners Music. You’re all providing an essential service to the music industry in an excellent manner!”

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Posted 3 months ago

“Staff in the shop were helpful and informative. When the piano was delivered the assembly of parts was professional and quick by two friendly and experienced men. The quality of sound is beautiful!”

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Posted 3 months ago

“Had just what I needed (Hammond SKX Power Supply) - sent quickly and easily”

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Posted 3 months ago

“Perfect sevice as always and delivered spot on time. Thank you”

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Posted 3 months ago

“Good response on phone with excellent service and delivery”

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Posted 3 months ago

“Called Bonners Music with an enquiry about an acoustic guitar and the specialist was very friendly and helpful. Ordered the guitar and music stand which arrived within 48 hours and perfectly packaged to keep everything protected. Highly recommend this store!”

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Posted 3 months ago

“Good source of gear. Good delivery service. Trust”

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Posted 3 months ago

“Very fast delivery as described”

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Posted 3 months ago

“Ordered on line received good delivery details and delivery received in good order and fine”

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Posted 4 months ago

“Great experience. Amazing customer service. More music in the house. Trifecta.”

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Posted 4 months ago

“I’ve recently purchased a Yamaha tyron 5 with this company. They have excellent communication and customer service. The keyboard arrived very fast and excellent secure packaging. Very happy with my purchase and would definitely recommend this company.”

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Posted 4 months ago

“Good advice and service”

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Posted 4 months ago

“Great service and a very good price on the Kawai keyboard I bought.”

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Posted 4 months ago

Bonners Music is rated 4.9 based on 4,897 reviews