Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,338 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchase a digital Casio ap750 piano from Bonners Music online store. Their pricing was competitive with all other retailers. They were quick to dispatch my order and emailed to say who would be delivering my order promptly. The piano arrived and was set up exactly as requested and is perfect for my needs. I’m sure if I lived closer to the store I would find the in store staff just as good too. Fantastic service and highly recommended”

Bonners Music 5 star review on 23rd January 2025

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Posted 3 months ago

“My Item was as described online it was well set up before it was shipped I spoke to Dave prior to my purchase he couldn’t have been more helpful my guitar was shipped the next day and was well packed I would not hesitate to use Bonners again brilliant service !”

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Posted 3 months ago

“Very good service and support team”

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Posted 3 months ago

“Very quick delivery, thanks!”

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Posted 3 months ago

“Good communication. Good delivery service. Love my new piano.”

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Posted 3 months ago

“Purchased a Kawai ES920. Staff very responsive with lots of helpful advices to enquiries. The keyboard arrived quickly and was in perfect condition.”

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Posted 3 months ago

“Excellent customer service and friendly good communication after purchase re delivery. Speedy delivery of item ordered and love my piano is brilliant quality, highly recommend.”

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Posted 3 months ago

“Milton Keynes showroom has a great range of pianos from all the main manufacturers. The staff there were knowledgable and helpful, without being at all pushy. This helped me try various pianos without pressure, and to compare the feel and sound. The purchasing experience (undertaken later on-line) was straightforward. The delivery experience was unnecessarily clunky. I bought a package (piano, stool and headphones) but they were delivered by 2 different courier operations on different days. It was not clear what was arriving when. All sorted in the end, but a bit of a "heart in the mouth" moment when I thought something had been delivered into an un-locked porch when I wasn't at home.”

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Posted 3 months ago

“Quick delivery and no problems with the delivered piano”

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Posted 3 months ago

“Bonner's were very efficient in fulfilling my order. The delivery was very carefully and professionally done to my specifications. I would recommend Bonner's to anyone looking for a keyboard instrument.”

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Posted 3 months ago

“My experience with Bonners Music was excellent. The piano is exactly what I was looking for, and the delivery people were fantastic: very efficient, knowledgeable and helpful.”

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Posted 3 months ago

“Quick turn around from order to delivery.”

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Posted 3 months ago

“Amazing service from start to finish. Delivery came as and when expected. Product exactly as expected too. Thank you Bonners.”

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Posted 3 months ago

“Very happy with my purchase. Fast delivery and the best price I could find.”

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Posted 3 months ago

“Very clear web site enabled me to assess the best keyboard for my use From there purchase was easy to make, delivery and packaging couldn’t be bettered, and all documents very easy to understand. Thank you Bonners.”

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Posted 3 months ago

“Great price and service. item arrived as promised. Overall I could not fault this company. Will use them again for further high end items.”

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Posted 3 months ago

“great part exchange service”

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Posted 3 months ago

“Guitar arrive in perfect mint condition of course :) No issues.”

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Posted 3 months ago

“I previously purchased a Nord Wave 2 from Bonners. Excellent service the last time. This time, I have purchased a Roland RD08. Once again, top quality service. Great they have a finance package in place. Highly recommended to deal with these guys. Thank you.”

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Posted 3 months ago

“Tony White and the team are incredibly knowledgeable friendly and very approachable with quick response to queries I purchased a Korg Natilus and B-Hype PA/Monitors through their excellent easy to navigate website Would highly recommend Bonners music world be my go-to for sure”

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Posted 3 months ago

Bonners Music is rated 4.9 based on 4,338 reviews