Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,363 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant experience with the store from my purchase.”

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Posted 5 years ago

“Very knowledgeable and helpful service.”

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Posted 5 years ago

“Guitar was everything I hoped it would be and nicely set up, ready to play. Delivery was as notified (got slightly overexcited when it came in a Martin box!).”

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Posted 5 years ago

“I bought this amp as a birthday present for my nephew. The staff in the guitar department could not have been more helpful. They helped me to choose the right amp for his needs, and my nephew was absolutely thrilled with it. Great service and price - will definitely shop at Bonners again in the future.”

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Posted 5 years ago

“Thank you Emma for taking so much time to ensure I had the digital piano that met my needs and thank you Tom for delivering it so promptly. What a team, highly recommended. I've had such fun since Thursday! Jo”

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Posted 5 years ago

“Great service. Well worth a visit for the excellent advice”

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Posted 5 years ago

“Great service delighted with my grand piano thank you”

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Posted 5 years ago

“Excellent service , quick delivery , good discount on keyboard , and amazing product , Very happy thank you Bonners :)”

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Posted 5 years ago

“I took the opportunity to check out the instrument on YouTube and was able to make a decision on what instrument I wanted. Your videos were excellent and the service was very good. I am pleased with though I was dubious about buying online I need not have worried. I have used the Pa1000 at a Charity concert with only a sub woofer as an addition to the onboard speakers and it coped well. Please keep up the good work.”

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Posted 5 years ago

“Very good experience, friendly advice and quick delivery, great instrument as well”

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Posted 5 years ago

“I recently purchased a Roland FP30 keyboard and their prices were cheaper than Amazon. Chap was very helpful and apologised for the fact that electrical work was taking place in their showroom. Really pleased with my purchase and would highly recommend this keyboard for beginners/intermediate players. Brilliant value for money.”

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Posted 5 years ago

“Very helpful and knowledgeable member of staff helped me to choose the best guitar for my needs.”

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Posted 5 years ago

“I ordered a Yamaha digital piano, S-54. The customer service was fantastic in terms of letting me know when it would be delivered, The piano bench that I had ordered was not delivered at the same time as the piano but came the next day. Am really happy with the final product, the graded hammer touch is much better than that from the previous model of this digital piano, the S-52 and is great for a sophisticated pianist looking to practise classical piano repertoire. Can highly recommend Bonners.”

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Posted 5 years ago

“Friendly, quick and knowledgeable service and support. Highly recommended for the purchase of musical instruments and related services.”

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Posted 5 years ago

“Part exchange was so so easy and the service was awesome . An absolute pleasure from start to finish . And loving the genos”

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Posted 5 years ago

“Very helpful when trying to select a piano to suit your needs. I,m enjoying playing my Casio Privia PX160 and will take the opportunity to have piano lessons at Bonners during the winter months. Regards to all the staff and particularly Tom.”

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Posted 5 years ago

“Excellent service and delivery men courteous and helpful - would thoroughly recommend Bonners Music”

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Posted 5 years ago

“Contact by phone and the speed/quality of service was excellent throughout, always keeping me in touch throughout the order/delivery process”

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Posted 5 years ago

“Went above and beyond to get me my piano ASAP. Sent it out with a different courier to their usual one to get it to me next day! Really impressed, and I'm loving the new piano. I'd definitely order from them again. They were super friendly on the phone too.”

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Posted 5 years ago

“Staff at Bonners were incredibly helpful through the whole process of my purchasing a piano. From leaving me for as long as I wanted to play various models in store through to putting up with my persistent phone calls & queries. They helped me through the purchasing process & delivery crew were very reassuring and careful. I would definitely recommend them.”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,363 reviews