Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,775 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, helpful and efficient.”

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Posted 4 years ago

“Excellent service from Bonners. Delivery fine and price of piano cheapest on the net. Thanks.”

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Posted 4 years ago

“Fantastic buying experience from start to finish. The guitar was also set up to absolute perfection by Simon their tech - an absolute dream to play! I will be coming back for more where possible. A***”

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Posted 4 years ago

“With the good and quick service of the pleasant staff I go to Bonners if I want a Keyboard.I know the instrument will have been checked thoutherly been given at least a 12 month Warranty and Free delivery in UK Highly recommend // P.Addison”

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Posted 4 years ago

“Excellent, quick and problem free service”

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Posted 4 years ago

“Swift delivery of Kawai digital piano and stand which was well packaged so to avoid transit damage. Bonners gave good advice and I am impressed with the touch and sound of the Kawai given its portability.”

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Posted 4 years ago

“The only negative is that we didn't know when the clavinova was arriving - it just did (not on a TNT van as advised, but FEDEX). Other than that, the service was fine.”

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Posted 4 years ago

“The delivery was quick and all the items (digital piano, stool and the headphone) arrived safely. The products that we bought have been very good too, highly recommend both Bonners and Casio!”

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Posted 4 years ago

“Great website showing full details of the pianos and options I was interested in. Easy to order what I wanted, followed by good after sales service keeping me informed of progress. Piano arrived on schedule.”

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Posted 4 years ago

“Ordered a synth from the on line store. Service was quick an efficient. Would use again and would recommend.”

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Posted 4 years ago

“I recently took delivery of my new Roland digital piano. As it was going upstairs in our barn Bonners arranged at their expense for a specialist team to install it. I was most impressed with installation and the care taken however despite this there was some minor damage. Bonners then immediately arranged for an expert to sort the problem. I have to say the service from start to finish has been excellent and I would have no hesitation in recommending this company.”

Bonners Music 5 star review on 1st November 2021

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Posted 4 years ago

“Product/price /delivery on time and good. Advertising products not in stock... Stool not avaliable even”

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Posted 4 years ago

“Very good e piano！Sounds are good and keyboard is excellent！”

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Posted 4 years ago

“Fast delivery, good quality.”

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Posted 4 years ago

“As always top class service.”

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Posted 4 years ago

“Straight forward to order with easy product information and very fast delivery”

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Posted 4 years ago

“I purchased a Gibson Les Paul guitar from the Eastbourne store and was very happy with the whole experience. The store was easy to find and parking available outside. Myke was very helpful throughout the purchase and the guitar tech setup the guitar perfect. I would definitely recommend Bonners in Eastbourne, this is not a local store to me but will most likely visit again when in the area.”

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Posted 4 years ago

“The piano came well packaged and a day early and preceded by a confirming phone call. All very satisfactory.”

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Posted 4 years ago

“Nice guitar, deliverd on time”

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Posted 4 years ago

“Very helpful and quick delivery”

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Posted 4 years ago

Bonners Music is rated 4.9 based on 4,775 reviews