Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,363 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the staff to be helpful, courteous and efficient. You couldn't ask for more. Will return to Bonners for future musical needs. Recommended.”

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Posted 5 years ago

“I bought a Hiscox case from Bonners for my Godin 5th Avenue which is far superior to the fussy/too many straps and buckles “Tric” case it came with. Also purchased a Gretsch G5220 and Stagg hard case which is actually the best fit for the guitar. The usual excellence at Bonners and thanks this time to Dennis and all team members. You could still do with a good coffee machine though... highly recommended.”

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Posted 5 years ago

“brilliant company! they couldn`t be more helpful and apologetic when my order couldn`t be filled straight away.”

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Posted 5 years ago

“It has taken a while for me to get around to giving feedback on Bonners but better late than never. I can’t say enough in praise if Bonners. Buying a piano is a considered purchase and the staff at Bonners have provided reassuring guidance at all stages, from initial telephone advice, to in-store demonstration through to final delivery. Excellent customer service. Highly recommended. David F Chiswick, London”

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Posted 5 years ago

“Extremely helpful, professional restringing / servicing of my son's guitar, at short notice. Ready to pick up only a few hors later on the same day - although a Saturday.”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“I have been a customer of bonners for a considerable time now and every time I visit the store they are always very helpful. equally the same on the phone. very knowledgeable staff,always happy to assist and help you choose the right equipment. would not deal with them if I felt they were below what I expect.”

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Posted 5 years ago

“Delighted by new Kaiwa 500 piano and thankful for excellent customer service from Bonners. Good deal, professional delivery and follow-up tuning was much appreciated. Many thanks, John Austin, Fordingbridge, Hants.”

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Posted 5 years ago

“Very good quick response thank you John dunn”

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Posted 5 years ago

“Another good experience at Bonners today. I bought a preowned Korean made Takamine electro acoustic as a back up instrument. Although used, the frets were polished, the fingerboard and body were clean and it was well set up. The staff remember your name and nothing is too much trouble. Thanks again.”

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Posted 5 years ago

“The service was fantastic, friendly, informative and efficient. I love my new guitar.”

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Posted 5 years ago

“The help in purchasing the piano was excellent. We have recently moved 0n the 25th July to a retirement apartment at Selsdon Surrey. The piano travelled well, and I have enjoyed playing, now that I can get to it, having got rid of boxes and packing.”

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Posted 5 years ago

“Very satisfied with the piano and the service”

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Posted 5 years ago

“It has been great to deal with Bonners Music. I purchased a Roland RP102 Contemporary Black Digital Piano With Stool & Headphones recently. Before making the purchase, I rang Bonners who gave me great and honest feedback about various pianos they had. I really appreciated this as I was able to make an informed choice - my daughter has started playing just over a year ago. The piano arrived within the timelines they mentioned and it was extremely well packed. Do follow the advice of assembling it with a second person as it is quite heavy and you would want to get it accurately positioned on the frame which is very easy to assemble. My daughter absolutely loves it. Thank you so much Bonners! I know I'll be coming to you for any future purchases.”

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Posted 5 years ago

“Brilliant experience for my son to try out the range of pianos in your York showroom. Staff on hand for valuable advice to inform choice when finally ordering online.”

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Posted 5 years ago

“Bonners is well worth a visit if you are looking for a digital or acoustic piano. Great range of pianos and all the advice you could need. Still play my piano every day.”

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Posted 5 years ago

“Responded well to questions before I bought anything. Delivery quick and undamaged.”

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Posted 5 years ago

“The staff where helpful and informative. From the keyboard to leads etc. Have recommended Bonners to a friend who is a guitarist. Hopefully you’ll be seeing him soon. Again many thanks for all your help. I’m a keyboardist who is relearning myself.”

Bonners Music 5 star review on 22nd August 2019

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Posted 5 years ago

“Nice easy transaction and trade in Best price for Nord stage 3sw compact First time I’ve dealt with bonners and won’t be the last”

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Posted 5 years ago

“Excellent prompt service”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,363 reviews