Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,638 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

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“Excellent helpful service and prompt efficient delivery. Highly recommended”

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Posted 4 years ago

“I recently purchased online, a Casio PX-S1000 Digital Piano from Bonners Music, having watched their online video demonstrations which helped me decide which make and model to purchase. The digital piano arrived swiftly, as promised. Great product and fantastic customer service. Thank you Bonners Music - highly recommended!”

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Posted 4 years ago

“Absolutely fantastic service, placed an order for a used Fender and had a call the next day explaining when it would be delivered and that it was getting checked over by their tech. Arrived on day as stated, very well packed and in great condition.”

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Posted 4 years ago

“Great service very quick delivery. Item works fine.”

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Posted 4 years ago

“Excellent. Product arrived quickly after the order, and well packed, and safe transportation with TNT.”

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Posted 4 years ago

“Excellent service. Thank you.”

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Posted 4 years ago

“Purchased yamaha ydp164, there was a lead time and I was informed by email that it would take 3 weeks to arrive, it was promptly shipped at that point and I was able to track my delivery, the delivery service used was great as well, the delivery guy was very polite and helpful. The package was received in perfect condition and I was able to assemble it in under an hour, great company would certainly use them again”

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Posted 4 years ago

“Excellent, friendly service and prompt delivery.....and I always enjoy Tony's piano video reviews!”

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Posted 4 years ago

“Item received ok as expected in good time”

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Posted 4 years ago

“Bonnets excellent company I have bought many keyboards from them. Big problem is their delivery system - lost my latest keyboard and took 7 days for delivery”

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Posted 4 years ago

“Great service. Recommended.”

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Posted 4 years ago

“The art of customer service is alive and kicking. Thanks Tom for your knowledge and expertise, space and all the time we needed. Great service, selection and value.”

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Posted 4 years ago

“Please see the email sent to you”

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Posted 4 years ago

“Help full staff”

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Posted 4 years ago

“Ordered online. Quick and efficient delivery. Left in safe place as requested”

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Posted 4 years ago

“Great service form start to delivery.”

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Posted 4 years ago

“Excellent service and communication and prompt delivery!!”

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Posted 4 years ago

“Excellent service, I was looking for a specific keyboard and every member of staff had full product knowledge and helped me to find the one best one for me.”

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Posted 4 years ago

“Perfect, very professional. Very quick delivery”

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Posted 4 years ago

“Very good customer service. All e-mails and queries were responded to quickly. Piano was delivered within a week of it arriving in the country.”

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Posted 4 years ago

Bonners Music is rated 4.9 based on 4,638 reviews