Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,725 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, helpful and guitar was fantastic and set up well . More than happy.”

Helpful Report

Posted 4 months ago

“The guys at Bonners Newcastle have been very helpful in my purchase of a Yamaha p 525 allowing me space to try things as well as being very informative when I had questions Thanks”

Helpful Report

Posted 4 months ago

“Nice pleasant transaction with good Comms and fast well packaged delivery”

Helpful Report

Posted 4 months ago

“Very knowledgeable company with good information on products. Correspondence was swift and courteous. Would highly recommend Bonners.”

Helpful Report

Posted 4 months ago

“Item was delivered very quickly, up to the second floor, but had to help the delivery guy with that - only a keyboard so not too much hassle. Many thanks to the showroom in Reigate for giving me the opportunity to try out the various models. Great way to spend an afternoon if you love pianos!”

Helpful Report

Posted 4 months ago

“I bought my Digital Piano Elite Package Roland FP-30X from Bonners after seeing the demo on their channel. The package arrived in a couple of days and I'm very happy with it.”

Helpful Report

Posted 4 months ago

“Excellent product excellent service”

Helpful Report

Posted 4 months ago

“Excellent service from order yo delivery. Thank you.”

Helpful Report

Posted 4 months ago

“Very quick delivery”

Helpful Report

Posted 4 months ago

“I knew the exact piano I wanted to purchase from playing a variety of instruments owned by friends so contact was with sales (Amanda ___?) who was helpful and efficiently arranged logistics, installation was on time and well conducted. There is a small problem with the instrument being sorted out by Vicki Wagstaff which is a work in progress but seems to be properly handled, so all in all I am a happy customer.”

Helpful Report

Posted 4 months ago

“Excellent service, especially as I changed my mind on make of keyboard. All shipments/collections carried out efficiently. Third time I've used Bonners. Thanks you!”

Helpful Report

Posted 4 months ago

“Friendly. Had Piano in stock. Quick delivery (2days). Will recommend.”

Bonners Music 5 star review on 1st October 2025

Helpful Report

Posted 4 months ago

“Excellent service, good inventory, price matching and delivery.”

Helpful Report

Posted 4 months ago

“Easy to order the piano I wanted and the delivery date was confirmed quickly. the delivery was on time and the team were excellent in their work setting up the piano and very friendly and helpful.”

Helpful Report

Posted 4 months ago

“Excellent service and prompt email reply”

Helpful Report

Posted 4 months ago

“The service from Bonners was excellent very fast and efficient”

Helpful Report

Posted 4 months ago

“I contacted the company and founded the customer service excellent. They helped me choose the piano and the budget questions were answered to help me choose. The piano arrived within the delivery time frame and it was well packaged and easy to assemble. I would recommend them to my friends and family.”

Bonners Music 5 star review on 29th September 2025

Helpful Report

Posted 4 months ago

“Great service guitar was spot on as advertised and very well packed for delivery .”

Helpful Report

Posted 4 months ago

“Excellent service. FedEx delivery was quick and smooth. Aftercare is excellent from Phil.”

Helpful Report

Posted 5 months ago

“The service I received from Bonners Music was excellent. When I enquired about a certain digital piano,David was happy to help and made purchasing the piano a simple process from ordering to receiving a couple of days later.”

Helpful Report

Posted 5 months ago

Bonners Music is rated 4.9 based on 4,725 reviews