Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,640 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

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“Great service and delivery”

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Posted 4 months ago

“Quick and easy delivery :)”

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Posted 4 months ago

“Great product and service with speedy delivery Thank you.”

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Posted 4 months ago

“Excellent efficient service.”

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Posted 4 months ago

“Sadly due to demise of high street music shops more and more purchasing is via the internet. Bonners is one of my go too places for the latest reviews on new keyboards. Tony is a very talented demonstrator that explains the technology in layman’s terms. Tony’s demos have led to quite a few purchases. The rest of the Bonners team are just as professional and helpful in their support. I would throughly recommend using Bonners for any of your future purchases.”

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Posted 4 months ago

“We bought a Kawai CA701 from Bonners and everything went just fine. They organised for it to be delivered and assembled by Griffin Transport who were totally professional and helpful. If we ever want an upgrade we will be contacting Bonners to do so.”

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Posted 4 months ago

“Great product, great service, great price, thank you.”

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Posted 4 months ago

“Excellent customer care and prompt service”

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Posted 4 months ago

“Great shop. Fast delivery. Thanks”

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Posted 4 months ago

“Great friendly service very helpful would recomend Bonners”

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Posted 4 months ago

“My recent purchase from Bonners Music via Reverb couldn't have been improved upon. Immediately I had placed the order the seller contacted me to provide information about delivery. The price asked was very competetive and the dispatch was very rapid. The goods were delivered within the estimated timeframe and were decently packaged. The condition description was 'Very good' but IMHO they were near perfect, in original box with all original paperwork. More than happy to give 5* since this feels like how an online business should be conducted. Happy to use Bonners Music again anytime.”

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Posted 5 months ago

“Great service from order to delivery and assembly. Guys on site were really helpful.”

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Posted 5 months ago

“very quick and efficient service - the only thing was that we didn't know that the delivery had to have a signature...”

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Posted 5 months ago

“Excellent choice, easy ordering and fast delivery. What more could I want?”

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Posted 5 months ago

“the keyboard was delivered within 2 days and they did ring me to say the piano stool was out of stock and would follow in the next few days and arrived 3 days after the keyboard so all in all second to none service and very easy to recommend. thank you”

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Posted 5 months ago

“I recently bought a Roland FP 10 package (Trellis legs, Headphones, stool etc) - great package. Bonners had the best price and package online and provided an excellent service. The package arrived within two days and everything is tip top. Very happy to recommend Bonners.”

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Posted 5 months ago

“Efficient service”

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Posted 5 months ago

“Good transaction, good price.”

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Posted 5 months ago

“Fantastic customer service. They are really knowledgeable but not pushy at all. The show room is very nice. Tony's videos are very useful! Just purchased my piano, very happy.”

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Posted 5 months ago

“The processing of my piano mat order was quick & efficient. There was a problem with the delivery company & it was not delivered as promised. Emma at Bonners chased this up quickly and the item arrived later the same day. Great service!”

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Posted 5 months ago

Bonners Music is rated 4.9 based on 4,640 reviews