Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,912 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After trying a few times to get through on the phone to the guitar department I eventually got hold of someone and from that moment the order of my Fender amp went through with lightning efficiency and the amp arrived 3 days later. Absolutely delighted with the amp (so far) but it's early days and deserves a separate review. As for Bonners, I would happily use them again.”

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Posted 4 years ago

“Good service everything arrived as promised”

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Posted 4 years ago

“I wanted a Yamaha p515 keyboard and I saw a Video from Bonners Music on Youtube for this Instrument. The video was very good and gave me all the information I needed so I visited the Bonners Music website I asked a question about delivery which was quickly answered. I then placed an order and the Keyboard arrived in good condition.”

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Posted 4 years ago

“Great service thanks for the delivery of my Gibson guitar strap”

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Posted 4 years ago

“All aspects of the website and customer service are excellent. I have bought and part exchanged several instruments and equipment from Bonners.”

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Posted 4 years ago

“Fantastic service from start to finish. Great communication from the staff, I knew exactly when my order was arriving and the setup on my guitar was absolutely faultless. Would definitely use these guys again.”

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Posted 4 years ago

“Great experience throughout. Very helpful staff online -- replied to my questions quickly. Our first purchase didn't work out (my son just didn't like the keyboard action) and an exchange was sorted quickly and painlessly. Highly recommended.”

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Posted 4 years ago

“Excellent service - speedy, personal and transparent! Despite ordering from miles away (Northumberland) my keyboard arrived ahead of schedule and all enquiries I made were met with clear answers and in a prompt manner!”

Bonners Music 5 star review on 15th August 2022

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Posted 4 years ago

“Excellent, personal service. Very prompt delivery (digital piano).”

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Posted 4 years ago

“Product arrived securely wrapped within days of purchasing. I was advised when it was despatch & when it would arrive, by Bonners chosen couriers company. Never used them before, as we use another place. But will definitely purchase again. Why? The product bought was a guitar strap, that, overall to include postage, was £10 cheaper for the same product. The delivery process was flawless. Thank you Wendi”

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Posted 4 years ago

“I visited the Bonners piano showroom a few months ago in Reigate and was comparing between three different digital piano. I had all three of them set up to try out in the shop, and am extremely happy with my decision. I spent hours in the shop playing and comparing them, received some really good advice and finally ordered a Kawai ES110. I am extremely happy with my piano and the quality of the service, and am well on my way on recording my Grade 8 repertoire.”

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Posted 4 years ago

“10 out of 10 for Bonners. A quick delivery, on time and excellent service.”

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Posted 4 years ago

“Very good experience: quick turnaround and product delivered very shortly after ordering.”

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Posted 4 years ago

“Quick delivery. Great Youtube reviews of keyboards - thanks Tony!”

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Posted 4 years ago

“Great product, good price. Good comms”

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Posted 4 years ago

“Excellent service, very helpful, kept me updated with my order and the delivery/ assembly team were great. Would definitely recommend”

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Posted 4 years ago

“Excellent customer service. Knowledgeable sales people. They price match if you find the same piano cheaper elsewhere so no reason to buy from anywhere else.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“Ordered delivered all exceptional service”

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Posted 4 years ago

“So helpful from start to finish. Over email and phone, the advisers knew exactly what models I was asking about and had really specific technical knowledge. The delivery team was fantastic.”

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Posted 4 years ago

Bonners Music is rated 4.9 based on 4,912 reviews