Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,362 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, everything arrived well packaged. Didn't need any communication. Thanks!”

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Posted 3 years ago

“Great service. Easy to use website. Lots of choices. Thanks!”

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Posted 3 years ago

“Brilliant fast delivery and service I would recommend this store to anyone 👍”

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Posted 3 years ago

“Goods ordered on Monday, acknowledged by Bonners and credit card debited immediately. No further communication until email via TNT informing me that goods would be delivered on Friday. Goods arrived as promised and well packaged. Would have given 5 stars but for indifferent customer communication (ie “You’ve taken my money - where’s my stuff?”)”

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Posted 3 years ago

“Lovely guitar and brilliant service :)”

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Posted 3 years ago

“Extremely quick delivery of item. Excellent service.”

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Posted 3 years ago

“Hi Ordered a CLP-735 over the phone last Thursday and it was hear by Tuesday. It was great to be able to talk to a person, the human touch, fantastic. The delivery guys where really efficient and friendly. Thank you so much and the piano is fabulous. A Stone”

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Posted 3 years ago

“Great service - efficient, quick delivery, well packed and full communication”

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Posted 3 years ago

“Received excellent service with personal order confirmation and communication, very quick delivery, with a quality courier, and best price on the web”

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Posted 3 years ago

“Able to source a guitar that few other shops had, responded to an enquiry in a very efficient manner and shipped in a timely fashion. Overall really excellent service.”

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Posted 3 years ago

“Good service, called to arrange delivery.”

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Posted 3 years ago

“BRILLIANT!”

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Posted 3 years ago

“Excellent customer service, very patient with my queries. Communication was excellent and the delivery was very quick. Would highly recommend.”

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Posted 3 years ago

“I recently purchased a piano from Bonners at the Eastbourne branch. The service I received from browsing in the shop, ordering and delivery was second to none. A seamless, faultless purchase. The staff are extremely professional, friendly and very knowledgeable. I had dealings with all the branches of Bonners for various reasons and each made the transition from purchase to delivery easy. The delivery team were also professional and friendly and wasted no time in setting up my new piano, having had the task of carrying this heavy instrument upstairs. I would highly recommend Bonners Music. Thank you.”

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Posted 3 years ago

“Bonners music were fantastic could not be happier. Pleased with the way everything was dealt with. My only gripe is that TNT the delivery company were disgraceful. They cant read, the dont have a complaints line. The refuse to accept any liable fault. 5 days after waiting in and geting arranged dates and approximate times they eventually turned up again. Bonners music fantastic TNT shocking”

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Posted 3 years ago

“There was some confusion with how long it would take til my delivery was back in stock. But everyone I spoke to was friendly and helpful”

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Posted 3 years ago

“Very friendly and helpful staff. I have always left the shop satisfied and happy”

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Posted 3 years ago

“Quick delivery as expected! Nice, quick and very helpful customer service. Thanks All the help from Tom!”

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Posted 3 years ago

“Excellent. Great Guitar by Epiphone.”

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Posted 3 years ago

“great service”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,362 reviews