Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,775 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good arrived promptly,very well packed . I would highly recommend them.”

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Posted 2 years ago

“Great customer service from order confirmation right through to delivery and after sales queries to .won't hesitate to order from Bonners again”

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Posted 2 years ago

“Superb service, Bonners kept me updated at all times, and delivered very quickly.”

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Posted 2 years ago

“I’d been looking to get a new Les Paul for a while. Bonners had them at a really good price. I asked them to take some photos of the Les Pauls they had available for me to be able to choose the exact one I wanted and Myke did a really great job doing this. Very happy with the service all the way along.”

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Posted 2 years ago

“Great to deal with, simple ordering system, quick delivery, very happy with the product”

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Posted 2 years ago

“First class service. Kept up to date by email and all stages and delivery was as projected.”

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Posted 2 years ago

“I was very very happy with the advise given and the knowledge of the staff. They are truly professionals. It was not easy to find the right product as there was so much choice! Finally with Emma's help I made the right choice and I am very happy with the kawai I bought. I will definitely recommend Bonners and turn up again for an upgrade in the (not too near) future! Many Thanks Nicole”

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Posted 2 years ago

“Very fast delivery of my Yamaha NP32 Piano, and I am very pleased with the overall sound of the instrument. Bonners Music are an excellent company to deal with as I have purchased two keyboard's from them in the past, and would not hesitate to do business with them in the future!”

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Posted 2 years ago

“Great service and great customer service. Highly recommend.”

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Posted 2 years ago

“Bought 2k keyboard Friday before lunchtime, not posted until Monday, tracking info was worse than poor, initially showed anothers order on TNT.. called them assistant said "you would be as well calling them yourselves" did so but because I am not the account holder no info. Tom in the keyboard Dept was the only one that went out of his way to help ...Then I spotted they had the wrong address - highlighted this and it still got delivered to anothers property ... I then had to collect it and take a large heavy keyboard to my own home..I'm in my sixties NOT GOOD”

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Posted 2 years ago

“Very knowledgable, helpful and pleasant. Shame the delivery driver wasn't!”

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Posted 2 years ago

“Excellent service, my digital piano arrived on time and was packaged well.”

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Posted 2 years ago

“simple delivery on time. Excellent”

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Posted 2 years ago

“Always friendly service and prompt delivery.”

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Posted 2 years ago

“Myke and the team at Bonners have sorted me out with a lot of brilliant gear in the past and also make sure their guitars leave their store perfectly set up to your specifications. I have recommended them to friends and family and will continue to give them my business as much as my wallet will allow”

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Posted 2 years ago

“Fantastic service and absolutely love my new guitar 🙌 will definitely order from Bonners Music again”

Bonners Music 5 star review on 23rd November 2023

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Posted 2 years ago

“Excellent communication, I really appreciated the video on the website explaining the piano and fast delivery. I’m really pleased with my purchase.”

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Posted 2 years ago

“Very happy with my Roland piano from Bonners, quick delivery and very well packaged. Easy process to order online.”

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Posted 2 years ago

“As always,Bonners Music can't be beaten for their prices, delivery,trade ins,sales and advice,and for the excellent staff,many thanks”

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Posted 2 years ago

“Item perfect, packaging spot on for an acoustic guitar and delivery speed and communications excellent”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,775 reviews