Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,638 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Left me alone to make my own choice, very informative”

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Posted 8 years ago

“Good prices and service/communications. Would definitely buy again from them!”

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Posted 8 years ago

“Very helpful staff Nice shop”

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Posted 8 years ago

“Very helpful staff Nice shop”

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Posted 8 years ago

“The shop assistant was extremely knowledgeable and helpful. Very obliging.”

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Posted 8 years ago

“Extremely helpful people all round. Gave lots of good advice as well as being happy to leave us to demo a range of keyboards before arriving at our final decision, without any pressure. Would definitely shop with Bonners again - highly recommended.”

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Posted 8 years ago

“Good part exchange price, prompt delivery”

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Posted 8 years ago

“Great and helpful service from the staff. Lovely piano.”

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Posted 8 years ago

“Excellant service. I brought the Martin GPX1 AEX for my husband, the guitar arrrived on time well packed and in perfect condition. My husband loves his new guitar.”

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Posted 8 years ago

“Excellent Service all the way through the process, from my part ex piano quote to delivery of my Kawai CS11. The piano was put exactly where I wanted it and all boxes and packaging and my old piano removed. No mess at all, first class service.”

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Posted 8 years ago

“AS A COMPLETE NOVICE I WAS TAKEN THROUGH THE PURCHASE OF MY FIRST GUITAR WITH PATIENCE, UNDERSTANDING, AND KNOWLEDGE. I WOULD NOT HESITATE TO RETURN.”

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Posted 8 years ago

“Very prompt service, wide selection of instruments and good value for money.”

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Posted 8 years ago

“Tom Parsons, who sold me my lovely piano, was first class in every respect. Not pushy, but intelligent and well informed, friendly and efficient. If I ever need another piano, I hope to buy it from Tom at Bonners.”

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Posted 8 years ago

“It's great to be able to try out two or three comparable keyboards side by side without being harassed. Which is probably why I've purchased three keyboards from Bonners in the past year”

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Posted 8 years ago

“Could not rate Bonners more highly. They were happy for me to try out a range of keyboards in their Reigate showroom - even had some taken there specially for me. They took the time to find the answers to all my questions and even showed me how to play MP3 tracks from a USB drive on the Casio - which is not as straight forward as you might think. Got a good bundled price for the keyboard, an amp, stand, case, and chair - am a very happy returning customer. Bought a Clavinova from them a couple of years back - also friendly, impeccable service and competitive pricing.”

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Posted 8 years ago

“Very good service and information from Tom quick delivery from Tris all staff really helpful and friendly”

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Posted 8 years ago

“The product was very competitively priced. Slight issue on arrival that was very quickly and efficiently resolved. Wouldn't hesitate to use again.”

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Posted 8 years ago

“Went to view piano, David was very helpful, the condition of the instrument was outstanding for age (47 years old). Delivered when we asked due to building work at home and then contacted by tuner to make appointment to visit. Great service.”

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Posted 8 years ago

“Had exactly the piano I wanted at a good part used price. Helpful and arrived well packaged arrived on time.HIGHLY RECCOMEND Thanks”

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Posted 8 years ago

“I was looking for our first piano and found Bonner Music great. The website is very helpful, staffs were friendly and helpful. Goods came very quickly. Thanks”

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Posted 8 years ago

Bonners Music is rated 4.9 based on 4,638 reviews