Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,638 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bonners were extremely helpful every step of the way and even notified me about a new Roland warranty offer which then led to the sale!! They offered the most reasonable price out of all the piano stores as well as a quick and courteous delivery service that carried the piano upstairs and assembled it there for me, all included in the price!! Bonners will always be my first call for musical equipment now. Thanks :)”

Helpful Report

Posted 8 years ago

“A keyboard in very good condition exactly as describes and also securely packed to shipping. Actually enjoy my children. The seller definitely worthy to recommend!”

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Posted 8 years ago

“I have had a great experience with Bonners. From the first time I contacted them about a new piano they have all been extremely helpful in giving me a part exchange price and advising me on the prices and payment plans for a fee pianos I was interested in. On the day my new baby (beautiful White Roland) arrived I was informed of exactly when they would arrive. They were very professional and friendly, were mindful of ensuring my old piano did not damage my newly renovated parquet floor and set it all up quickly and skilfully. I would not hesitate to recommend this business to anyone and would use them again if I decide I need a change. Thankyou for a stress free experience.”

Bonners Music 5 star review on 15th August 2017

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Posted 8 years ago

“Very good service over the phone very helpful.”

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Posted 8 years ago

“I received a part exchange deal which helped me to buy a slightly more expensive guitar from Bonners. Happy with the products I purchased on the day however as a complete beginner it would have been nice to receive a few recommendations (I guess the guy serving me wasnt a guitar player).”

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Posted 8 years ago

“decent price - reputable 2nd hand stage pianos - good condition - 1yr warranty could be clearer though for 2nd hand piano purchases”

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Posted 8 years ago

“knowledgeable and easy to understand”

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Posted 8 years ago

“Excellent and friendly service. Also liked the fact I could part exchange for an upgraded model.”

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Posted 8 years ago

“Good p/x experience. Free delivery of my chosen instrument and Bonners arranged and paid for a courier to collect my p/x guitar. Much quicker and less hassle than a private sale. Bonners Music will be my first call when buying musical equipment in the future.”

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Posted 8 years ago

“Very prompt delivery and efficient payment system.”

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Posted 8 years ago

“Providing good advice by recommendeding a cheaper product that fully met my needs.”

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Posted 8 years ago

“Immediate response to my enquiry and attention to detail”

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Posted 8 years ago

“Telephone advice was excellent and all our queries were answered, and delivery was prompt, with no missing parts.”

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Posted 8 years ago

“Very happy..!”

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Posted 8 years ago

“Good service on the whole, but the cover I bought does not fit and slides off to the floor.”

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Posted 8 years ago

“Very easy to deal with”

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Posted 8 years ago

“Excellent delivery and part exchange operation .when needing assistance with new software upgrade again excellent support”

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Posted 8 years ago

“Very good customer service, and quick delivery”

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Posted 8 years ago

“Very patient and helpful with my frequent visits to find a piano.”

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Posted 8 years ago

“Quick service and delivary.”

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Posted 8 years ago

Bonners Music is rated 4.9 based on 4,638 reviews