Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,638 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased most of my musical products from Bonners. Staff very helpful and products competitevly priced. Delivery easy and on time with no fuss.”

Helpful Report

Posted 8 years ago

“This is the second piano I've purchased from bonners, and on both occasions the service from start to finish has been excellent ! Would highly recommend”

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Posted 8 years ago

“Very good informed service from Amanda and good after sales service.”

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Posted 8 years ago

“Thanks for a most pleasant transaction and fast delivery. Fantastic communication from very nice staff. Would definitely recommend them.”

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Posted 8 years ago

“the guitar was made in heaven, safely dispatched and received at great price.”

Bonners Music 5 star review on 22nd September 2017

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Posted 8 years ago

“The customer service I received from this company was excellent. I part exchanged my old digital piano for a new one and the whole process was very easy. The staff are really helpful and pleasant, the prices very competitive and my new piano is fabulous. I would definitely use them again - one of my best retail experiences :-).”

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Posted 8 years ago

“Really helpful staff with plenty of knowledge, delivered drum kit and put it together. Excellent!!😊”

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Posted 8 years ago

“Quick and safe delivery ! Loved the product and service !”

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Posted 8 years ago

“I had very good advice as to which piano would be best for me. The delivery was speedy and the piano was relatively easy to assemble - once we had got it upstairs - it was very heavy. I have enjoyed playing it every day since I had it.”

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Posted 8 years ago

“great delivery team”

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Posted 8 years ago

“Fair trade in price for my old amp.”

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Posted 8 years ago

“Exelcent service.....”

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Posted 8 years ago

“Responded quickly and professionally”

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Posted 8 years ago

“Excellent service! Very helpful and delivered our piano on time.”

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Posted 8 years ago

“Always pleased with the service”

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Posted 8 years ago

“Fender Bassbreaker amp bought at a good price from Bonners online. Staff were very helpful and kept me updated. I had to return the amp when it developed a fault. It was checked by Bonners and returned to Fender for fixing then returned to me working fine. I had to pay Bonners around £40 for the courier to pick the amp up from me but this was refunded once the fault was confirmed and fixed. Would have given 5 stars if not for this.”

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Posted 8 years ago

“I received excellent and efficient service. No hard sell. I was able to sit and play and was provided great advice and I absolutely love my new piano.”

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Posted 8 years ago

“We had a very pleasant experience when making a purchase at Bonners. I would be happy to recommend this business to my friends and associates.”

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Posted 8 years ago

“Quick delivery of keyboard, well packaged to avoid any damage during transit, thanks”

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Posted 8 years ago

“very good service especially from myke edwards”

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Posted 8 years ago

Bonners Music is rated 4.9 based on 4,638 reviews