Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,639 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for our first piano and found Bonner Music great. The website is very helpful, staffs were friendly and helpful. Goods came very quickly. Thanks”

Helpful Report

Posted 8 years ago

“Have been a customer since Tony took over from Peter Bonner, and the shop has got better and better ever since. I have bought so much gear from Bonners over the years and are treated like one of the family. This a super shop with lovely staff, you will not find a better one , or get better deal anywhere . Thank you Bonners”

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Posted 8 years ago

“Finally able to buy the guitar of my dreams, Bonners made it an even more enjoyable experience with friendly service, good price and the guitar was perfectly set up and ready to rock!”

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Posted 8 years ago

“Friendly and knew info”

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Posted 8 years ago

“Excellent service in the shop and delivery to suit us.”

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Posted 8 years ago

“Straightforward transaction delivered on time by efficient guys who removed all the packaging and set up the piano.”

Bonners Music 5 star review on 16th August 2017

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Posted 8 years ago

“Bonners music responded very quickly when I contacted them initially to esquire about part exchanging my Roland piano for a Yamaha CVP705. They offered me a very good price for my piano. My piano was bought from Yamaha by Bonners at a significant discount. I therefore received an additional discount which was very generous of them. I would highly recommend Bonners if you are in the market for a new piano.”

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Posted 8 years ago

“I bought a Gibson J-35 from Bonners. I hadn't seen or played it as I am many miles away from the store. I received excellent service, had a complimentary string change and the guitar arrived quickly and well packed. It is a great sounding, lightweight, reliable guitar. I can recommend this guitar and Bonners music to any gigging musician.”

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Posted 8 years ago

“The staff took the time to explain the piano's on display and were very helpful. They were knowledgeable on the products and helped to make a decision that would support my daughter in her progress on learning the Piano Would definitely recommend Bonners Music store to any prospective buyers!”

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Posted 8 years ago

“Given great opportunity to try out different pianos with knowledgeable staff to assist. Delivery was on time and installed well.”

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Posted 8 years ago

“Brilliant service. Very happy.”

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Posted 8 years ago

“Salesperson was knowledgeable and helpful.”

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Posted 8 years ago

“Excellent service.”

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Posted 8 years ago

“Very happy with your service”

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Posted 8 years ago

“Excellent service, friendly staff and good advices”

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Posted 8 years ago

“Couldn't be happier with the service I received from Bonners when ordering my fender telecaster over the phone, came the very next day it looks and sounds great. Would not hesitate to buy from Bonners again, very friendly staff on the phone and they also sent me photos of the guitar before I ordered it.”

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Posted 8 years ago

“Really great service again from the team at Bonners. Needed back up information for my Tyros and they didn't let me down. I can totally recommend them.”

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Posted 8 years ago

“Your staff were very helpful polite and professional, answered all of my questions without hesitation.”

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Posted 8 years ago

“In my several purchases from Bonners I have found the staff knowledgeable and helpful in every way. Delivery has always been prompt and on the day promised. All goods (new and second hand) have always functioned perfectly. On the two occasions when Bonners have had to order in my requirements this has been done with minimum fuss and little delay. I am please to recommend Bonners to others.”

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Posted 8 years ago

“The keyboard was delivered very quickly and met all our requirements”

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Posted 8 years ago

Bonners Music is rated 4.9 based on 4,639 reviews