Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,782 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, polite and efficient.”

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Posted 8 years ago

“Brilliant service as usual,Jackie sorted me out an unbeatable part exchange deal.Great service from all the staff,excellent,many thanks.”

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Posted 8 years ago

“Friendly helpful service. Great piano. I would recommend Bonners Music to anyone”

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Posted 8 years ago

“Bonners were wonderful from the outset and with an after sales query. The delivery arrived on the date it was supposed to and was beautiful and remains a beautiful piece both to look at and play. Would definitely recommend Bonners they were first class. Thank you”

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Posted 8 years ago

“We were delighted to experience the wide range of pianos at Reigate. Our choice of Feurich 179 was as a result of advice from a professional who was given access to a full range. The delivery was achieved on time and with the additional stool and cover as arranged.”

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Posted 8 years ago

“A very excellent service and helpful telephone advice”

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Posted 8 years ago

“Excellent advice and customer service”

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Posted 8 years ago

“I have purchased many things in my life. However, I have to say that the Yamaha Genos Keyboard is my best purchase ever. It has given me a musical freedom that I can create with at home or, on the road. The Yamah Genos is a fantastic instrument! The service from Bonners has been second-to-none and I would not hesitate to buy from them again and again, and again! Bonners have made me very happy!”

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Posted 8 years ago

“Tony and the team at Bonners are the best, I like their honest opinions and helpfulness, top PX deals, excellent after sales should it be needed, what else do you need, A+++”

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Posted 8 years ago

“The whole transaction was simplicity itself. I part exchanged a guitar and was given a resonable amount against the Gretch which has proved to be a great step up from the Epiphone.”

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Posted 8 years ago

“Help is a phone call away?”

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Posted 8 years ago

“Efficient telephone order, helpful and quick service.”

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Posted 8 years ago

“very good service from Myke and all his staff”

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Posted 8 years ago

“Gave me a good deal.”

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Posted 8 years ago

“Very Good Product Very Good Service from purchase to delivery and assembly”

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Posted 8 years ago

“Flawless order process. There was quite a delay on the order, but I was notified very early on and offered a refund. I persevered with the order which was fulfilled as promised with no issues. Can't really argue with that!”

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Posted 8 years ago

“Good to deal with a real British music store with real people who you can talk to on the phone. My purchase was a birthday gift for someone else so needed special attention re delivery date. Worked a treat ! They can even beat the Us owned Amazon on price !”

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Posted 8 years ago

“Priced matched a Yamaha piano, got it delivered the following day. Great Service.”

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Posted 8 years ago

“Quick delivery to the Isle of Wight.”

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Posted 8 years ago

“Excellent part exchange offer. Courteous and friendly staff.”

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Posted 8 years ago

Bonners Music is rated 4.9 based on 4,782 reviews