Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,640 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided by Bonners was exactly what I wanted. Equipment was available and arrived through a reliable carrier. Perfect.”

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Posted 1 month ago

“Excellent service from the Bonners team. I made an enquiry about a new digital piano and I received a reply within minutes. I went ahead with the purchase and my new piano was delivered next day. Excellent from start to finish.”

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Posted 1 month ago

“Everything came in perfect condition, and my digital piano arrived very shortly after I ordered it. I’m very pleased with the product itself, everything works absolutely fine and the piano itself is actually very functional and high quality. Thank you so much!!”

Bonners Music 5 star review on 10th November 2025

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Posted 1 month ago

“My order arrived on time and in perfect condition. Thank you for the excellent service and careful packaging!”

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Posted 1 month ago

“I had a second hand SRX -98 Analog essentials EXPANSION BOARD From Bonners Music for my ROLAND-G synth. It has lots of new sounds on it. To play with on my JUNO-G . It was one of the better thing’s I got from Bonners music. This was my first perches from them. And if they will let me get what I want then it will not be the last time I get keyboards and things from them. Ps I only went to Bonners as ANDERTONS 1964-2024 60th would not let me Buy on my credit card a ROLAND JUNO X NEW THAT THY HAD IN STOCK . As it was £200 more than the last synth I had from them spent thousands of ponds with them And don’t want to get any more from them. I am now shopping with BONNERS. MUSIC From now on . I recommend them to all musicians who want good instruments to buy new ones and second hand Keyboards. Thank you lots BONNERS MUSIC SHOP’S”

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Posted 1 month ago

“Excellent service and delivery lovely product”

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Posted 1 month ago

“Really happy with the excellent advice and service we received in the showroom and subsequently. And very happy with the new piano. Thank you!”

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Posted 1 month ago

“Exceptionally quick delivery here to the far West Country. Well packaged. Clear email communication”

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Posted 1 month ago

“Great service from Bonners. Fast delivery, and good communication. The 5 year warranty is definitely an advantage on a major purchase.”

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Posted 1 month ago

“I had a problem with the delivery and Vicky of Bonners sorted that out for me, so I am well impressed with their customer service.”

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Posted 1 month ago

“very good service”

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Posted 1 month ago

“Happy to deal with a professional outfit”

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Posted 1 month ago

“absolutely no complaints, perfect service”

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Posted 1 month ago

“I’m very have with the customer service I received from Bonners music and cannot thank enough Amanda enough for her support. However, as Amanda knows DX Courier is another story altogether. It took three attempts, with the last one only taking place as I sat in the car outside my apartment to make the delivery happen. The driver was going to just drive off again without ringing the bell!! It certainly has put me off ordering again, however Amanda has said she will help me and use a different courier if / when I need further equipment, so do plan to return.”

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Posted 1 month ago

“Good delivery”

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Posted 1 month ago

“Very helpful and cheerful staff”

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Posted 1 month ago

“A helpful and very efficient service. The kyboard was deliveerd in tow days after the online order.”

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Posted 1 month ago

“A simple order of a good product at a good price. Delivery very straightforward with good communication, including on after sales query.”

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Posted 1 month ago

“Well laid out website with plenty of details to help decide on what instrument is best... Once decided, their bundle prices and availability swung it for me and after purchasing delivery was super quick too... Product is amazing and I cannot fault the service either, well-done Bonners”

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Posted 1 month ago

“Brilliant experience at Bonners music Newcastle upon Tyne. Neil and Steve were both so helpful and I got a great deal on a Kawai digital piano. The showroom is brilliant and you can browse at your leisure, I was left to try the instruments on my short list without any pressure. Thanks everyone at Bonners.”

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Posted 1 month ago

Bonners Music is rated 4.9 based on 4,640 reviews