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Bonners Music Reviews

4.9 Rating 4,365 Reviews
100 %
of reviewers recommend Bonners Music
4.9
Based on 4,365 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonners Music Reviews
Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Anonymous
Anonymous  // 01/01/2019
Excellent on line reviews and fantastic demos by Tony. I have purchased a Kawai CA78 piano which I love. Thank you all at Bonners for my recent quote, but unfortunately living in Malaga I did manage to find a supplier locally.
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Posted 7 years ago
Great service,cannot fault, will be back when I upgrade.
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Posted 7 years ago
The person that helped me was very friendly and explained anything I was confused about. He was very patient and helped me find a guitar that worked for me. Thanks to him, I was able to walk out of the shop with the guitar I wanted.
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Posted 7 years ago
Great speedy service
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Posted 7 years ago
Hello Tony, I would love to tell you that I like the keyboard and I have found the transition from AR100 very easy. Unfortunately In spite of all the Organs and Keyboards that I have owned- I have to say that I'm more and more confused each time that sit to play. I did write a similar note a few days ago but I think it got lost... I know the Genos is not a Tyros (and bares little relation to any of the old ones) but I have to say that I am getting very little pleasure when I play. I wonder if others have had the same problem and if you can suggest anything to help. Best Regards from Ron Wain 01825 872721
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Posted 7 years ago
Terrific product, very pleased with it. Competitively priced. First class service from Tony White and the team at Bonners. Would recommend this company without reservation. Thank you Bonners !!!
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Posted 7 years ago
Very knowledgeable and friendly with it. When my keyboard arrived with an unfortunate manufacturing fault the problem was expertly dealt with on the phone and a new keyboard delivered the very next day even though I live 150 miles from the shop.
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Posted 7 years ago
There is an amazing choice of all types of piano here. I went in to the store specially to look at a Yamaha digital piano but took the advice of the salesman to consider a Kawai model which had only recently arrived. From the point of view of the more recent technology in this product and the superior sound over the Yamaha, I purchased it there and then. It could have been delivered the next day but we were not available so took delivery a couple of days later. The only thing that I think the shop could have pointed out was that the delivery men were not supposed to bring the packages inside the house! After some arm twisting they did bring them just inside the front door. I am very pleased with my piano and enjoying my lessons on it.
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Posted 7 years ago
Our experience at the Reigate centre was very positive. Each of the digital pianos that we were considering was in stock, the environment was peaceful and we able to try out the different models without feeling under undue pressure. Once ordered, the Kawai cs 11 came in and was delivered within an acceptable period of time. All the staff that we dealt with were very helpful, friendly and courteous. So far, we've been very pleased with the instrument and are particularly impress by how easy and satisfying it is to play. Our only disappointments were the modest £250 that was allowed when we part-exchanged our acoustic piano, particularly considering its condition, and the fact that within a week of taking delivery, you were selling the Kawai for £100 less than we paid. In other respects we are very satisfied customers. I would also like to comment the excellent YouTube clips that you have placed online. They were very helpful to us during the decision making process.
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Posted 7 years ago
Extremely great customer service. The sales assistant was helpful.
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Posted 7 years ago
Great! So happy
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Posted 7 years ago
Great service. Really pleased with my new clavinova. It's looks fantastic and plays really well.
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Posted 7 years ago
Excellent prices Excellent showroom to try out keyboards Excellent ordering service with notifications Very professional staff
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Posted 7 years ago
Great service very friendly and knowledgeable staff and very efficient I can and will recommend bonners to all I meet thankyou
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Posted 7 years ago
We bought a Yamaha AvantGrand N3X from Bonners Piano Centre in Reigate - and we’re absolutely delighted with it. It’s a stunning, superb-sounding instrument. From first enquiry to delivery the service was super friendly/ efficient/ professional. Special mention for Director Tony White who could not have been more helpful. He also plays the piano beautifully.
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Posted 7 years ago
Purchased a Roland LX7 through Bonners - we had some issues with the courier misplacing my item but Bonners Staff quickly worked to resolve this, so I cant really fault them for this, or anything else. If I were to purchase another digital piano I'd happily come here again.
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Posted 7 years ago
Good price. Quick delivery. Friendly service. No pressure. Well pleased
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Posted 7 years ago
I recently purchased a Yamaha N1 Digital piano from Bonners piano store in Reigate. The advice and assistance I had from the staff in store during two visits was excellent. I was given a good part exchange price for my Yamaha 545 and the delivery and installation of the N1 was also very good. The only disappointment was that the sound of the N1 through the headphones provided with the piano was very poor but it sounds great through my (rather ancient!) Sennheiser headphones. April 2018
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Posted 7 years ago
Very good people to talk to and very and value for money with knowledgable advice.
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Posted 7 years ago
Bought a Yamaha upright piano from Bonners. The staff was very helpful and knowledgeable. Would highly recommend Bonners!
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Posted 7 years ago
Bonners Music is rated 4.9 based on 4,365 reviews