Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,365 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service to meet our requirements”

Helpful Report

Posted 7 years ago

“I was able to try and buy my Kawai MP7SE and I was provided some really great advice from Tony, Amanda and Tom who helped me make the decision. I am on a 0% finance agreement which has made paying for it extremely easy. The only problem I have had is the keyboard stand doesn't dettach from the keyboard very easily from one of the holders. I thought the problem would go away so haven't informed Bonners about it yet.”

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Posted 7 years ago

“First of all, the website is very easy to use and I was able to select the digital piano kit I wanted without any issues. Secondly, delivery was made within 2 days of placing my order and I was happily playing my piano a day later. Exceptional service and I'm delighted with the performance of my Yamaha.”

Bonners Music 5 star review on 21st May 2018

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Posted 7 years ago

“Knowledge of the staff and enthusiasm.”

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Posted 7 years ago

“Very pleased with the whole experience! I was very skeptical about buying a 2nd hand Casio Digital piano, on line, and at what I think is a very low price. I did phone for advise, and had a very informative and useful discussion with all my reservations addressed. The delivery was very quick and easy, the instrument was delivered in a great condition and half a year later we're still very happy with the instrument. It was also tested and approved by a professional piano teacher. Bonners Music now will definitely be my number one place to go to in the future. Thank you!”

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Posted 7 years ago

“They were polite, professional and quick to answer my question”

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Posted 7 years ago

“Great service - Quick transaction..love the product! Thank you :)”

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Posted 7 years ago

“You had the keyboard that I wanted in stock and quick delivery. Thank you very mich.”

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Posted 7 years ago

“Great package. Great bundle price. Helpful and knowledgeable staff. Couldn’t ask for more!”

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Posted 7 years ago

“Friendly service and even threw in a free foot pedal tp seal the deal”

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Posted 7 years ago

“great customer service and delivery/packaging”

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Posted 7 years ago

“Was'nt happy with my initial purchase a Yamaha guitar. They were happy to change it and I bought a Martin which after bringing it back to get set up, is fine.”

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Posted 7 years ago

“Very easy purchase and delivery. Delivery men exceptionally helpful.”

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Posted 7 years ago

“Great service. Many thanks!”

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Posted 7 years ago

“Korg LP380. Great piano and great price,used but looks and works perfectly. Bonners Music have great communication and fast delivery. Plus,I got a free yamaha piano bench for free.”

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Posted 7 years ago

“I have to say the telephone manner at Bonners is very good as I did not visit the shop, and although the s670 I ordered was not in stock they still got it to me in a little over a week. Will shop with Bonners again.”

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Posted 7 years ago

“Fantastic service. East to order what I wanted. Fast delivery. All in perfect working order! Thank you!”

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Posted 7 years ago

“A great kronos deal and quick delivery”

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Posted 7 years ago

“Good initial contact, good deal done but two items were substituted with cheaper products. Later resolved by Tony”

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Posted 7 years ago

“Friendly staff, not too in your face "can I help you" but very accommodating and respectful. Gave me ample time to try out the amp that I purchased. Very happy customer”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,365 reviews