Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,813 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,813 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I phoned to order my piano, the service was excellent, and the piano arrived as arranged. However, there were several scratches and scrapes on the instrument which I had to get my daughter's help to send to you. I hope you have had a chance to view those.”

Helpful Report

Posted 1 month ago

“Goods came as stated in delivery options Great store Can’t ask for anymore from internet shopping”

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Posted 1 month ago

“Can not fault any part of the service, received an email on Saturday morning from Bonners informing me they had a number of secondhand keyboards for sale. Opened the email to find the first keyboard listed was one I had regretted not buying when it first came out some 14 years ago. It may have been the second cheapest listed but I received first class service none the less. For once I did not procrastinate and pulled the trigger, 3 days latter I had the keyboard, very good condition and with a warranty. I was kept informed by Bonners as to the progress of the order and then by the delivery company, excellent service from start to finish. Thanks to Bonners a small dream of mine now realised. Not my first purchase from them either. Highly recommend them as a company to deal with.”

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Posted 1 month ago

“The item was delivered on time, was exactly what I wanted and I could not be happier with the transaction.”

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Posted 1 month ago

“The process of choosing and purchasing was straightforward. Delivery was well coordinated by DX arrived within time frame and the two guys were very helpful.”

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Posted 1 month ago

“Ordered a yamaha dgx670 on a Saturday with all the trimmings. Received on the Tuesday. Very quick turnaround. Really happy with my purchase. Great service all round. I would recomend Bonners to anyone wanting to receive a fantastic, hassle free service.”

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Posted 1 month ago

“Excellent, helpful advice for a true beginner with iittle experience. They anwered all my questions with patience and professional expertise and helped me make the right choice. The digital piano arrived promptly and was easy to assemble. Very happy with the whole process. Would throughly recommend them”

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Posted 1 month ago

“Bonners always arrives promptly inworking condition unlike the cowboy here in Plymouth I have had to put up with until recently”

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Posted 1 month ago

“Excellent customer service and will definitely purchase from Bonners again”

Helpful Report

Posted 1 month ago

“I ordered a keyboard online and received it by courier two working days later. The price was very good too. What excellent service. I will certainly recommend Bonners Music to others. I am delighted with my purchase.”

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Posted 1 month ago

“Very responsive to my queries and the product was delivered quickly.”

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Posted 1 month ago

“Very helpful and knowledgeable customer service. Replied to my questions within an hour. Ordering and Delivery was painless. Communication messages received at every step. Just the service I need. Thanks.”

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Posted 1 month ago

“excellent service i had”

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Posted 1 month ago

“New ⭐️⭐️⭐️⭐️⭐️HIGHLY RECOMMEND Visited the Reigate branch. Lovely shop with a good range of pianos. Given expert advice by David who assisted me to make the choice of a piano which was perfect for my budget and requirements. I chose to pay a little extra to have the piano delivered and built. The gentleman who delivered text and also called twice to update me with the expected time of delivery. Very efficient in building the piano and very friendly service. The piano is beautiful and I will be having many years of enjoyment with it. Thank you Bonners team”

Helpful Report

Posted 1 month ago

“I have bought a Martin which I am head over heels about, also 2 XLR/XLR leads to get an audio technics 2020 mic via a phantom power supply into my Roland Boss amplifier but it doesn't work and I have already had a bad experience with lead failure”

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Posted 1 month ago

“Ordered a used Duesenberg les trem ii at a great price ..arrived quickly and well packaged..my only gripe was the postage cost, a bit steep”

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Posted 1 month ago

“Very helpful and good advice, thank you, wishing the Newcastle store every success”

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Posted 1 month ago

“Great service and communication. I received my electric piano the day after ordering.”

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Posted 1 month ago

“Excellent! I recently purchased a Yamaha CK88 and a music stand to go with it. Both arrived promptly and very well packaged. I highly recommend Bonners music.”

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Posted 1 month ago

“Very helpful over the phone with a few quetions before ordering online. Very quick delivery”

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Posted 1 month ago

Bonners Music is rated 4.9 based on 4,813 reviews