Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,541 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was delivered very quickly, up to the second floor, but had to help the delivery guy with that - only a keyboard so not too much hassle. Many thanks to the showroom in Reigate for giving me the opportunity to try out the various models. Great way to spend an afternoon if you love pianos!”

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Posted 3 weeks ago

“I bought my Digital Piano Elite Package Roland FP-30X from Bonners after seeing the demo on their channel. The package arrived in a couple of days and I'm very happy with it.”

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Posted 3 weeks ago

“Excellent product excellent service”

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Posted 4 weeks ago

“Excellent service from order yo delivery. Thank you.”

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Posted 4 weeks ago

“Very quick delivery”

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Posted 4 weeks ago

“I knew the exact piano I wanted to purchase from playing a variety of instruments owned by friends so contact was with sales (Amanda ___?) who was helpful and efficiently arranged logistics, installation was on time and well conducted. There is a small problem with the instrument being sorted out by Vicki Wagstaff which is a work in progress but seems to be properly handled, so all in all I am a happy customer.”

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Posted 1 month ago

“Excellent service, especially as I changed my mind on make of keyboard. All shipments/collections carried out efficiently. Third time I've used Bonners. Thanks you!”

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Posted 1 month ago

“Friendly. Had Piano in stock. Quick delivery (2days). Will recommend.”

Bonners Music 5 star review on 1st October 2025

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Posted 1 month ago

“Excellent service, good inventory, price matching and delivery.”

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Posted 1 month ago

“Easy to order the piano I wanted and the delivery date was confirmed quickly. the delivery was on time and the team were excellent in their work setting up the piano and very friendly and helpful.”

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Posted 1 month ago

“Excellent service and prompt email reply”

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Posted 1 month ago

“The service from Bonners was excellent very fast and efficient”

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Posted 1 month ago

“I contacted the company and founded the customer service excellent. They helped me choose the piano and the budget questions were answered to help me choose. The piano arrived within the delivery time frame and it was well packaged and easy to assemble. I would recommend them to my friends and family.”

Bonners Music 5 star review on 29th September 2025

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Posted 1 month ago

“Great service guitar was spot on as advertised and very well packed for delivery .”

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Posted 1 month ago

“Excellent service. FedEx delivery was quick and smooth. Aftercare is excellent from Phil.”

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Posted 1 month ago

“The service I received from Bonners Music was excellent. When I enquired about a certain digital piano,David was happy to help and made purchasing the piano a simple process from ordering to receiving a couple of days later.”

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Posted 1 month ago

“Prompt dispatch and superb customer service when I rang to enquire about one of the few remaining new Hiscox classical guitar cases in UK .”

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Posted 1 month ago

“Very helpful staff. Knowledgeable. Delivery was smooth.”

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Posted 1 month ago

“Good to deal with, friendly, exelent service.”

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Posted 1 month ago

“Bought something on pre-order. Had very good communication in advance telling me when they expected to have the items in stock and subsequent deliverry arrangement was very swift once the stock had arrived. Really positive experience, would purchase from here again.”

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Posted 1 month ago

Bonners Music is rated 4.9 based on 4,541 reviews