Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,907 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently discovered Bonners after other piano students in my class recommended them. I visited the Reigate showroom looking for an upgrade to a midrange digital piano. Amanda was extremely helpful, showing me all the options and leaving me to try them out for as long as I wanted before answering my questions. I later ordered a Kawai CA49 online and Tim was a great help too, remotely! Delivery of my instrument was right on time and the guys were friendly and set things up very quickly. I can’t recommend Bonners enough- thank you!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent advice (see their on line product videos), sales service and delivery. Wouldn’t hesitate to recommend buying a piano from these guys.”

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Posted 3 years ago

“Excellent online service. Needed some guitar cases cases in a bit of a hurry as I am moving soon. Easy website and extremely prompt free delivery. 5/5”

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Posted 3 years ago

“Impeccable service. My order arrived promptly, expertly packaged, and bang on time”

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Posted 3 years ago

“Good advice from the Sales Team, with instrument as described and well packed.”

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Posted 3 years ago

“Very reasonable and speedy delivery. Much appreciated.”

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Posted 3 years ago

“Having dealt with Bonners in Eastbourne on many occasions I have found them to be extremely knowledgable of their products and super friendly! They have supplied me three keyboards several speakers pedals/cables accessories and all with an enthusiasm that never wavers!! I wouldn’t hesitate to recommend Bonners to anyone looking for service beyond the norm!! Thank you it has made spending monies music to my ears!!”

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Posted 3 years ago

“Order came quickly and was packed almost entirely with cardboard structures - all recyclable. Instructions for assembly easy to follow.”

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Posted 3 years ago

“Excellent fast service would highly recommend”

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Posted 3 years ago

“The Bonners team went above and beyond to quickly resolve an issue that was caused by the courier delivery service. Excellent customer focus and professionalism. Got a Kawai ES920 from Bonners because they offer a wide range of Kawai pianos at good prices and have genuine expertise.”

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Posted 3 years ago

“Good experience…easy to order..my keyboard/kit was coming into stock the week after ordering. Was offered choice of delivery dates (including next-day once in stock). Items all turned up on time, no drama’s. Thank you to Emma for all her help with my order and would certainly buy from Bonners again.”

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Posted 3 years ago

“Received the Epiphone Hard Case in perfect condition and the delivery was quick. Bonners had the best price in the UK, and overall excellent experience.”

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Posted 3 years ago

“Delivery was way faster than expected, website was hassle-free, price was good. What more can you ask for?”

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Posted 3 years ago

“When choosing an electric piano for my grandson It was refreshing to find a company that could give me professional advise on their various models, together with a high level of customer satisfaction. Well done all the staff at Bonners.”

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Posted 3 years ago

“Quick delivery- all very straight forward, would use again”

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Posted 3 years ago

“Great price for the item. Easy to buy online. Got a phone call from them to confirm the order and that it was with the courier. Very professional. I wish all businesses were like this”

Bonners Music 5 star review on 30th June 2023

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Posted 3 years ago

“Vox AC15C1 arrived promptly on the Friday and I used it at a gig on the Saturday in Oxford! Couldn’t be happier and great to buy from a music store!”

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Posted 3 years ago

“Wanted a Yamaha Modx8+ and they delivered when they promised and on price. Thank you so much Tony and keep those videos coming.”

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Posted 3 years ago

“I wanted to buy P125 and asked for advice and I got quick response. I bought it and the delivery was quicker than expected. Delivery was free. I would highly recommend Bonners to any one who likes music.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,907 reviews