Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very positive, even though there was an issue with the delivery. Wrong items were sent to me and something was also missing, but the staff was really helpful and fast in sorting out the issue. Thanks!”

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Posted 2 years ago

“Great quick service.”

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Posted 2 years ago

“as soon as i orderd my product. i was updated with every mile-stone of process and delivery. very clear, quick and no non-sense.. professional as always, even on other purchases i have made”

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Posted 2 years ago

“Great piano, arrived quickly with no issues.”

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Posted 2 years ago

“Great company to deal with online if you can’t get into store. I had to return something unfortunately but it wasn’t a problem and was sorted incredibly quickly 10/10”

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Posted 2 years ago

“Bonners Music have great deals and I was able to buy some accessories for my SKX Pro. Any queries or advice needed are dealt with promptly.”

Bonners Music 5 star review on 18th January 2023

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Posted 2 years ago

“Great service, I ordered a Fender Acoustasonic Telecaster player and it was delivered in 2 days. The guitar was boxed and packaged extremely well and I LOVE it! Many thanks :)”

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Posted 2 years ago

“I love this shop so helpful all staff have full knowledge on what they sell. Always polite I normally go into store but due to being poorly I got a delivery and fast shipping no issues well done”

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Posted 2 years ago

“Fantastic service from this retailer, especially as they kindly price-matched a piano from another site. Bonners were recommended to us and we would highly recommend them to anyone wishing to buy an instrument from a company that knows its stuff! Thanks, Bonners”

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Posted 2 years ago

“Thank you great shop brilliant”

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Posted 2 years ago

“I purchased a second hand organ, had a few issues but overall the whole process was handled quickly and professionally, many thanks to Tony White for all his help.”

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Posted 2 years ago

“I recently bought a keyboard from Bonners. The staff and service received were excellent and second to none. Many companies should take note of how to run a company and how they interact with their customers. First class.”

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Posted 2 years ago

“Good easy transaction”

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Posted 2 years ago

“I had for several weeks been looking into purchasing a digital piano for my grandson - reading and watching reviews of various makes and models - as a non-player, when I started talking with Emma from Bonners I am certain that I'd made the right choice.”

Bonners Music 5 star review on 14th January 2023

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Posted 2 years ago

“Very friendly service, fast delivery, and best price I found anywhere. All tip top.”

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Posted 2 years ago

“Bonners is a music business I always return to and am never disappointed. Fantastic service and prices, which unless for very trivial purchases, do not give you a nasty shock because of added delivery costs. The price you see is what you get. For this reason I recommend when ordering online from them to consider adding lower cost items you will need in the near future. My recent promptly delivered Kawai ES110 piano for example was delivered with a Stagg table style (not x-shaped) stand, because my existing one was being a little rickety because of a missing part. So despite the extra delivery weight I got the sturdy stand for the basic price of £55.”

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Posted 2 years ago

“Friendly and helpful staff and service. Would recomend Bonner's to anyone for their musical equipment. Very satisfied.”

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Posted 2 years ago

“Excellent price and free delivery which was also fast. Couldn’t ask for more.”

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Posted 2 years ago

“Excellent service once again ! Exchanged my keyboard for another, and from when first got in contact with Bonners ! would like to thank Emma Browne for a great service, definitely would recommend this great company !”

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Posted 2 years ago

“Excellent service, excellent delivery and excellent keyboard”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,641 reviews