Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,360 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish: product arrived on time and perfectly packaged, great communication with the shop staff, very professional and I highly recommend them!”

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Posted 2 years ago

“Ordered the wrong amplifier, but no quibble return and refund issued very quickly. Wouldn’t hesitate to use them again”

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Posted 2 years ago

“Very good service, good price and fast delivery. I particularly liked the personal email from Emma, rather than just an automated notification - felt like I was dealing with a proper human shop rather than automated box shifters, which was appreciated.”

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Posted 2 years ago

“Very pleased with purchase, helpful and matched the price of other dealers! It was Tony's demonstrations on Utube that sealed the deal for me! Highly recommended! Thank you, Ken Baker.”

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Posted 2 years ago

“Thanks good service and onetime arrived good condition not damaged bless you 🙏”

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Posted 2 years ago

“Bonners was very efficient, but the courier failed to come at all on the the first date they gave us. All went well on the 2nd attempt. Item just what was expected and well packaged”

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Posted 2 years ago

“Cannot fault the service. Fast and kept me updated every step. Pat on the back.”

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Posted 2 years ago

“A great company. More than helpful when I had questions. Very kind people. Very happy with the piano and the service.”

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Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

“Highly recommend this company. We received our beautiful piano within 4 days of ordering. Website was very informative and we were so happy with product. They also helped me when I made a bit of a mistake with my delivery and refunded my error with no questions asked! Lovely lady on the phone when booking my delivery. Nothing was too much! Would definitely use again and recommend to friends and family! Thank you.”

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Posted 2 years ago

“Quick and easy ordering, good communication/ tracking and prompt delivery. Would recommend.”

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Posted 2 years ago

“Great, fast and professional service!!”

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Posted 2 years ago

“Ordering was great and on time. Nott long recieved the piano roland fp90x, brought based on reviews and trying one in a london store, so far feels and sounds great. Very pleased, hopefully will ccntinue to do so.”

Bonners Music 4 star review on 20th July 2022

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Posted 2 years ago

“It was a nice experience doing business with you”

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Posted 2 years ago

“Best music shop I know. Knowledgeable non pushy team. Competitive pricing and excellent customer services. Quality all round.”

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Posted 2 years ago

“Easily ordered, great communication, fast efficient delivery and very well packaged… had to tweak the truss rod an eighth to get rid of a couple of buzzes but that could have happened owing to temperatures during transit… excellent job Bonners”

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Posted 2 years ago

“Prefect piano and service! We are really pleased.”

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Posted 2 years ago

“Superb knowledge and efficient service. Thank you”

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Posted 2 years ago

“Excellent service thank you!”

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Posted 2 years ago

“Superfast delivery, very satisfied with product, polite and helpful staff. Thanks.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,360 reviews